
Immediate Steps After a Residential Fire: What to Do First (Chicagoland)

Sam Simon
September 26, 2025A calm, step-by-step playbook for Chicagoland homeowners after a residential fire—how to stay safe, secure the property, document for insurance, assess damage, and start restoration quickly.
If you’re searching what to do after a house fire, the first steps after fire damage at home are about safety, documentation, and securing your home after fire—before a fire damage assessment (residential) and contacting emergency fire damage services near me. Use this checklist to move from shock to action fast, tailored for Chicago and North Shore homes.
1) Safety First — Before You Re-Enter
- Only re-enter after the fire department says it’s safe.
- Watch for structural hazards (weakened floors/ceilings), hot spots, and electrical risks.
- Wear sturdy shoes, gloves, and a respirator when around soot or ash.
- If any utilities were shut off (gas/electric/water), do not restore them yourself—wait for utility or licensed pros.
2) Stabilize & Secure the Property (Same Day)
- Board-up & Tarp: Secure doors/windows and tarp opened roofs to prevent weather and trespass damage.
- Fence or lock if needed to keep the site safe.
- Shut down HVAC to avoid spreading soot through ductwork.
- Remove standing water left from suppression to prevent secondary damage (warping, mold).
3) Document Everything Immediately
- Take wide photos of each room, then close-ups of damage.
- Capture serial numbers for appliances/electronics if visible.
- Keep a running loss inventory (room → item → condition → approx. value).
- Save receipts for temporary lodging, clothing, meals, and emergency supplies (potential ALE—Additional Living Expense—if covered).
4) Contact Your Insurer & Open a Claim
- Report the loss, get your claim number, and ask about:
- ALE, debris removal, code upgrades (ordinance/law), smoke/soot cleaning, textile restoration, electronics.
- Request the insurer’s preferred documentation format (inventory templates, estimate scopes).
- Ask your adjuster how they want temporary repairs handled so mitigation doesn’t jeopardize coverage.
5) Don’t Toss Damaged Items Yet (Except Health Risks)
- Unless there’s a health hazard (perished food, medications), store items until your adjuster sees them or you’ve photographed them thoroughly.
- Separate salvageable vs. non-salvageable items; label boxes by room.
6) Prioritize What’s Most Time-Sensitive
- Vital documents & keepsakes: passports, IDs, titles, insurance docs, family media.
- Textiles & soft goods: rapid smoke removal prevents permanent odor set.
- Electronics: don’t power them up; dry/cleaning protocols first.
- Waterlogged areas: extract/dry to stop secondary damage.
7) Residential Fire Damage Assessment — What It Includes
A professional fire damage assessment (residential) should document:
- Structural impact: framing, roof, sheathing, masonry.
- Heat & smoke patterns: ceilings, high walls, cavities.
- Soot characteristics: dry (light) vs. oily (protein) to choose the correct cleaning agents.
- HVAC & duct contamination: need sealing/cleaning or replacement.
- Electrical & plumbing checks: damaged conductors, melted insulation, compromised pipes.
- Indoor air quality: particulates/odor plan (filtration, negative air, hydroxyl/ozone where appropriate).
- Restoration scope: demo limits, cleaning methods, sealing, odor removal, rebuild.
8) What You Shouldn’t Do
- Don’t wash walls or textiles with random cleaners—set-in soot becomes harder to remove.
- Don’t run HVAC until inspected/cleaned.
- Don’t eat food exposed to heat, smoke, or firefighting water.
- Don’t sign assignment of benefits or contracts under pressure—review scope and warranty.
9) Fast Track Your Claim (Adjuster-Ready)
- Provide a photo log (before any major cleanup).
- Share emergency service invoices (board-up, tarping, extraction).
- Request the adjuster’s scope in writing; compare line items with your contractor’s estimate.
- Keep a single claim folder: policy/endorsements, receipts, logs, estimates, communications.
10) Timeline: First 72 Hours
- Day 0–1: Board-up/tarp, utility coordination, moisture control, photo inventory, claim open.
- Day 1–3: Assessment + estimate; selective demo; soot testing; textile/electronics pack-out; odor containment; drying and air filtration begin.
11) Rebuild & Return
- After cleaning/deodorization and clearance, rebuild can include framing repair, insulation/drywall, finish carpentry, paint, flooring, and final HVAC cleaning.
- Ask about code upgrades (ordinance/law coverage) if required by Chicago or local municipalities.
- Fire Damage Restoration
- Specialty Cleaning
- Reconstruction Services
- Helpful companion posts:
FAQs — Immediate Steps After a Fire (Chicagoland)
Q1: What are the first steps after a fire?
Ensure everyone’s safe, wait for clearance, secure openings (board-up/tarp), shut HVAC, document damage, open the claim, and start emergency mitigation.
Q2: Who pays for board-up and tarping?
You typically hire the pro; keep receipts—these costs are often covered under the policy when tied to a covered loss.
Q3: Is smoke odor permanent?
Not if addressed quickly with the right methods: source removal, proper cleaning agents, sealing, and professional deodorization.
Q4: Can I stay in the home?
If air quality, utilities, or structure are compromised, your adjuster may approve ALE (hotel/short-term housing) for a covered loss.
Q5: How long does fire restoration take?
Minor smoke cleanup can be days; significant structural and contents restoration can take weeks to months depending on scope, permits, and materials.
About ServiceMaster Restoration By Simons
24/7 Emergency Fire Damage Services for Chicago, the North Shore, and Lake County. IICRC-certified, RIA member. We handle soot & smoke cleaning, odor removal, contents pack-out & restoration, HVAC cleaning, and full reconstruction—with the documentation your insurer needs.
Call: Chicago (773) 376-1110 • North Shore/Lake County (847) 316-9145
Addresses: 420 W. Huron Street, Chicago, IL 60654 • 8124 Ridgeway Ave, Skokie, IL 60076 • 790 Estate Dr Ste 200, Deerfield, IL 60015
Sam Simon
Sam Simon is the Co-Owner and Managing Director of ServiceMaster Restoration By Simons, a certified MBE/WBE disaster restoration and specialty cleaning firm proudly serving Cook, Lake, and DuPage Counties in Illinois. With over 30 years of experience in restoration project management, field operations, and emergency response, Sam plays a vital leadership role in overseeing service execution, technician development, reconstruction, and subcontractor coordination.
He holds the IICRC’s highest technical designation as a Master Fire & Water Restorer, a distinction achieved by fewer than 1% of professionals in the restoration industry. His technical scope includes water and flood damage restoration, fire and smoke recovery, mold remediation, and post-disaster reconstruction across both residential and commercial sectors.
Sam has demonstrated a long-standing commitment to helping communities in crisis. He has participated in large-scale disaster recovery efforts across the U.S., providing boots-on-the-ground leadership during Hurricanes Katrina, Sandy, and Harvey, as well as catastrophic floods, wildfires, and deep freeze events throughout Illinois, Indiana, Iowa, Minnesota, Ohio, Texas, and beyond. His dedication to serving distressed families and businesses in the wake of national catastrophes reflects both his personal values and ServiceMaster’s mission of restoring peace of mind.
In 2019, Sam was selected for the HACIA Contractor Training Program, a competitive six-month construction management cohort offered by the Hispanic American Construction Industry Association. The program delivers intensive instruction in blueprint reading, estimating, project management, and construction law—skills that support the company’s continued growth in emergency build-back and general contracting services.
Before co-founding ServiceMaster Restoration By Simons, Sam built a successful creative career, contributing to notable film and television productions including Chicago Fire (2012), Juvies (2007), and Image Union (1978). His media and videography background continues to shape ServiceMaster’s marketing strategy, digital training resources, and brand storytelling.
→ IMDb Profile
Sam is also the co-author of RESTORE: A Complete Guide to Protecting Your Home As Your Most Valuable Asset—a practical guidebook for homeowners navigating the challenges of water, fire, and mold damage.
Under the direction of partner and CEO Nasutsa Mabwa, and with Sam’s operational leadership, ServiceMaster Restoration By Simons has earned numerous regional and national accolades, including:
- Inc. 5000 - 2025 Fastest Growing Companies in America (recipient)
- 2024 Chicago Star Award
- 2021 SB100 Best of Small Business Award
- 2020 BBB Torch Award for Marketplace Ethics
- Stevie® Award for Business Excellence
- Skokie Business of the Year (Honorable Mention)
- ServiceMaster International Rookie of the Year (2017)
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