Residential Fire Damage Restoration Services—Rapid Response & Recovery
From kitchen flare-ups to full-scale disasters, fire damage can be costly and overwhelming. When you need fast solutions from certified experts, call ServiceMaster Restoration by Simons 24/7. We offer comprehensive cleanup services in Chicago to restore your home and your peace of mind.
(773) 376-1110We Go Above & Beyond
Rapid Response
24/7 live answer with priority dispatch. In most cases, we’re on-site the same day across Chicago and the North Shore.
Minimal Disruptions
We isolate affected rooms with containment, protect clean areas, and work around your schedule to keep your household running.
Insurance Coordination
We document the loss (photos, moisture logs), prepare Xactimate estimates, and work with your adjuster to simplify your claim.
Subject to credit approval. Interest is billed during the promotional period but all interest is waived if the purchase amount is paid in full within 6 months.
Subject to credit approval. Interest is billed during the promotional period but all interest is waived if the purchase amount is paid in full within 15 months.
Plan 991. Loan term is 120 months and rates range from 9.99% - 22.99% APR. Loam amount and rate will vary based on your income and creditworthiness. For example, assuming the full credit limit is used on loan approval date, for every $1,000 financed at 22.99% APR, 120 monthly payments of $21.35.*
Plan 2832. Loan term is 120 months at fixed rate of 12.99% APR. For example, assuming the full credit limit is used on loan approval date, for every $1,000 financed at 12.99% APR, 120 monthly payments of $14.93.*
Our Fire Cleanup & Restoration Services
Where there’s fire, there’s smoke. And soot, and all the extra difficulties that come with fire damage. Our services address the full picture. These include:
- Textile, laundry, and dry cleaning and restoration
- Carpet and furniture cleaning
- Hard surface floor cleaning
- Structural cleaning and restoration
- Soot, smoke and odor removal
- Repairs and reconstruction
- Content cleaning and packout
We care for and consider everything that’s important to you, so contact us with any questions about how we can help.
Experienced With All Types of Fire Damage
Our ServiceMaster Restoration by Simons team has experience restoring homes after all types of fires, including:
Protein Fires
Fire damage caused by burnt food leads to unpleasant odors and smoke contamination on objects and surfaces.
Complex Fires
In this case, multiple natural and synthetic items in your house have burned. The smoke odors and residue may require special treatment to remove.
Natural Fires
Some homes catch fire because of burning trees, bushes, and shrubs nearby. These fires generate a lot of smoke that needs to be dealt with.
Furnace Malfunctions
Chicago winters can sometimes lead to problems with heating appliances. Oil-fired furnaces are one example of appliances that can cause housefires.
Regardless of the kind of fire damage you’re facing, take action quickly to minimize loss and hardship.
Essential Steps to Take Following a Fire
Once you’ve connected with the proper emergency personnel, the fire is extinguished, and there’s no threat to your safety, what’s next? Here are 5 steps to take to help protect yourself and your property:
- Ventilate the space: If it isn’t too cold to do so, open windows and doors to help air out your house and reduce smoke odors.
- Clean select surfaces: Laminate, chrome, porcelain, and aluminum surfaces can tarnish from soot and debris, so wipe down those fixtures.
- Avoid touching items with bare hands: The oils from your hands can cause further damage to certain items, including walls, woodwork, and upholstery. As much as possible, refrain from touching anything with your bare hands.
- Have appliances inspected: Electrical appliances may have been damaged during the fire, so it’s best not to use them until a professional has inspected them.
- Reach out to our team: Our Chicago fire restoration team is here to help. Connect with us for the support you need during this difficult time.
Why Choose Our Residential Fire Restoration Company
Here are just a few of the many reasons residents turn to us for fire damage cleanup in Chicago and surrounding areas:
- 24/7 response time: We’re here for you any time, day or night, 365 days a year.
- Certified expertise: With Institute of Inspection Cleaning and Restoration Certification (IICRC) and nearly 100 years of experience, we deliver exceptional results.
- Advanced techniques: From smoke odor removal to structural repairs, we utilize state-of-the-art tools and methods to complete all work safely.
- Insurance assistance: We’ll work directly with your insurance provider to help ease the claims process and reduce your stress.
More About Insurance Guidance
Do you struggle with understanding your insurance policy? If so, you’re not alone. Know that we’re here to help you navigate this important but sometimes confusing information, including walking you through the claim process. We can bring up your policy and review it together with you, including how much of your fire damage cost is covered by property insurance, how much you need to pay, and other details.
Residential Restoration Services
Here for You 24/7
Don’t let a disaster destroy your home. Connect with us today.
(773) 376-1110
Our Residential Fire Restoration Process
No two properties are the same—and no two fires are either. That’s why we tailor our restoration services to meet your unique needs. Here’s an overview of what our fire repair process typically looks like:
Identify & Assess
After learning about the type of fire damage you’re dealing with, we’ll identify any water damage restoration needs stemming from firefighting efforts and develop a tailored restoration approach.
Secure Essentials
We’ll help you collect essential items, such as clothing and prescriptions, that you’ll need in the days ahead.
Remove & Clean Belongings
Our experts will carefully remove, clean, and help you store salvageable items offsite until your home is ready for their safe return.
Dispose of Damaged Materials
Any damaged building materials, such as burned wood and insulation, will be removed, helping prevent smoke from being sealed into your home’s structure.
Eliminate Odors
Next, we thoroughly clean and deodorize all affected surfaces before sealing them to prevent smoke odors from resurfacing.
Deep Clean & Rebuild
Once odors are eliminated, we can turn our attention to cleaning and restoring surfaces to their original condition.
Reorganize
Finally, our trained technicians will help you return cleaned items to their original locations, helping you feel at home once again.
What Drives Us
At ServiceMaster Restoration By Simons, restoration isn’t just our business — it’s our calling. Founded in Chicago by husband-and-wife team Sam Simon and Nasutsa Mabwa, our company grew out of a shared background in social work and a passion for helping people through life’s toughest challenges. Today, that mission continues as we serve homeowners and businesses across Chicago, the North Shore, Lake County, and DuPage County with compassion, expertise, and 24/7 emergency response. With more than 40 years of local service, industry-leading certifications as IICRC Master Fire & Water Restorers, membership in the Restoration Industry Association (RIA), and multiple national awards, we combine professionalism with heart. We’re also proud co-authors of RESTORE: A Complete Guide To Protecting Your Home As Your Most Valuable Asset, a resource designed to help families prepare for and recover from disasters. When we say we restore homes, businesses, and peace of mind — we mean it.
About Us
Repaired Properties, Relieved Homeowners
Real reviews from homeowners we’ve helped after flooded basements, burst pipes, and leaks—across Chicago, the North Shore, Lake County, and DuPage.
5-Star Google Rating 
Joyce M. Excellent service and very responsive! Sam and his team took the time to review our needs and explain everything. They made us feel like they truly cared about us and our home. They exceeded our expectations, their pricing was very fair and transparent, and they made a difficult time much easier! I've had friends who have just called the main 800 number for ServiceMaster - when you do that, you don't know who you'll get. I will always tell my friends and family to call this business direct. You will not be sorry - they are great!
Serving Chicago, North Shore, Lake County & DuPage for 40+ Years
From our offices in Skokie, Oak Park, Chicago, and Deerfield, ServiceMaster Restoration By Simons proudly serves homeowners and businesses across the entire Chicagoland area. Our rapid-response teams are trusted throughout Chicago neighborhoods, including Lincoln Park, Logan Square, West Loop, and Gold Coast, as well as North Shore suburbs such as Evanston, Wilmette, Winnetka, Glencoe, Highland Park, and Lake Forest. We also cover Lake County towns like Deerfield, Bannockburn, Riverwoods, Libertyville, and Mundelein, along with DuPage County communities such as Elmhurst, Lombard, and Wheaton. Wherever disaster strikes, our IICRC-certified crews deliver fast, 24/7 water and fire damage restoration backed by more than 40 years of local expertise.
Get Help Now
Flooded basement? Burst pipe? Don’t wait—water damage spreads fast. ServiceMaster Restoration By Simons provides 24/7 emergency water damage cleanup for Chicagoland and North Shore homes. With 40+ years of local expertise and IICRC-certified crews, we’ll protect your property and start the restoration immediately.
(773) 376-1110
(773) 376-1110
