
Turn to the Pros for Fire Damage Restoration in Chicago, IL

Nasutsa Mabwa
June 26, 2015Immediately after a devastating fire has been extinguished and the fire fighters have packed up their equipment and departed, the process of fire damage restoration is just beginning for home and business owners. To facilitate fast and efficient
fire damage restoration
in the greater Chicago area, property owners should contact ServiceMaster Restoration by Simons as soon as possible.
A rapid response to smoke and fire damage is crucial. That’s because smoke residue continues to damage property even though the fire has been put out. And, the longer smoke residue remains, the harder it becomes to clean up.
While several companies offer
fire damage restoration services
, how can property owners know they’re turning to the best one when they call ServiceMaster Restoration by Simons? For starters, our technicians use a five-step smoke and fire damage restoration process to return property to its pre-loss condition as quickly as possible. This professional and effective process encompasses the following steps: emergency pre-cleaning, content cleaning and pack-out, wall and ceiling cleaning, and deodorization.
Here are more reasons to trust your property to our company:
- A long and successful track record. For years, our owners and highly trained technicians have been providing high-quality fire, smoke, and water damage restoration in 18 Chicago communities, including Logan Square, Old Town, Streeterville, and Wicker Park.
- Powerful Support. We’re backed by the ServiceMaster family of brands, which serves nearly 11 million homes and businesses in the U.S. annually. If we need additional resources to tackle any situation, we’ve got them!
- Up-to-date training. Our technicians are extensively trained in all of the restoration processes we offer. And, because the restoration industry continues to evolve and refine its processes, our technicians also receive on-going education on a regular basis.
- Proof of proper insurance and licenses. To put your mind at ease, we will provide documentation of the certifications and insurances we have.
- A 100% satisfaction guarantee. Our business philosophy is to “do the right thing all the time.” And, to ensure that our customers are completely satisfied with our services, our technicians are in regular communication with them from the beginning to the end of all restoration projects. If you have questions or concerns, we’ll address them immediately.
At ServiceMaster Restoration by Simons, we’re available 24/7/365 at 773-376-1110. We have helped thousands of families and businesses with fire damage restoration, and our professional, courteous and well-trained technicians can help you, too.
Contact us
today.
Nasutsa Mabwa is the CEO of ServiceMaster Restoration By Simons, a nationally recognized, award-winning disaster restoration firm serving Cook, DuPage, and Lake Counties. Under her leadership, the company has become one of Chicagoland’s most trusted providers of water and flood damage restoration, fire and smoke damage cleanup, mold remediation, and specialty cleaning services for both residential and commercial clients.
A respected business and civic leader, Nasutsa has received numerous honors for her contributions to the industry and her community. Her accolades include:
- Inc. 5000 Fastest Growing Companies - 2025 recipient
- Top 100 Women to KNOW in America (2024) by KNOW Women & JPMorgan Chase
- Crain’s Chicago Business 40 Under 40
- SB100 Best of Small Business Award
- 2020 BBB Torch Award for Marketplace Ethics
- Stevie® Award for Female Entrepreneur of the Year
- 2020 Daily Herald Business Ledger C-Suite Award
- 2018 ServiceMaster® Achiever Award
She is IICRC-certified in both Water Damage Restoration (WRT) and Fire & Smoke Restoration (FSRT), combining technical expertise with visionary leadership. Nasutsa holds a Master’s in Urban Planning & Policy from the University of Illinois at Chicago and an MBA in Real Estate Development from Roosevelt University.
Beyond her business achievements, Nasutsa is an active community advocate. She is a Board Member of the Civic Federation, an Advisory Board Member, and Past President of the Executive Committee for the Evanston Chamber of Commerce. She is also a long-standing member of the Women Presidents Organization (WPO).
She is the co-author of RESTORE: A Complete Guide to Protecting Your Home As Your Most Valuable Asset, an essential guidebook for homeowners navigating the challenges of water and fire disasters.
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Flooded basement? Burst pipe? Don’t wait—water damage spreads fast. ServiceMaster Restoration By Simons provides 24/7 emergency water damage cleanup for Chicagoland and North Shore homes. With 40+ years of local expertise and IICRC-certified crews, we’ll protect your property and start the restoration immediately.

