What to Do After a Toilet Overflow in Glenview IL

A toilet overflow can feel like a small disaster, especially when it happens in the middle of the night or in a busy household. In Glenview, where homes range from mid-century ranches to modern estates, a toilet overflow isn’t just an inconvenience—it’s a potential threat to your floors, subflooring, walls, and even indoor air quality.

Here’s what you need to know (and do) if your toilet has overflowed in your Glenview home.

Step 1: Stop the Flow of Water Immediately

The most urgent priority is to shut off the water supply. Look for the valve behind the toilet—turn it clockwise to stop the flow. If the valve is stuck or broken, shut off the home’s main water supply until help arrives.

Avoid flushing again. It may seem like a solution, but a second flush can worsen the overflow.

Step 2: Stay Safe—Don’t Enter Contaminated Water

If the toilet overflow includes sewage or waste water (Category 2 or Category 3 water), do not try to clean it yourself. Pathogens, bacteria, and viruses may be present, and coming into contact without proper PPE can pose health risks.

In homes with children, seniors, or immunocompromised individuals, the risk is even higher. Isolate the area immediately.

Step 3: Call a Certified Water Damage Cleanup Company

When every minute counts, Glenview homeowners trust ServiceMaster Restoration By Simons. Our IICRC-certified team responds 24/7 to sewage backups, overflows, and water emergencies. We bring:

• 40+ years of local restoration experience
• Rapid extraction equipment
• Disinfecting and antimicrobial treatment
• Full structural drying to prevent mold

See our residential water cleanup page for more details.

Step 4: Document the Damage

Take photos and videos of the overflow, damage to flooring or walls, and any belongings affected. This will help support your insurance claim. Keep records of all communication and receipts.

If you have sump pumps or floor drains nearby, check to see if they’re functioning—these may assist in preventing wider water spread.

Step 5: Don’t Assume the Area Is Dry

One of the biggest mistakes Glenview homeowners make is thinking the bathroom is fine once the water is mopped up. Moisture can seep:

• Beneath tile and grout
• Behind baseboards
• Into drywall and insulation
• Under vanities or cabinetry

We use infrared thermal imaging and moisture meters to identify where hidden moisture still exists.

Why Choose ServiceMaster Restoration By Simons in Glenview IL

Glenview families have relied on our trusted name for decades. As a locally operated franchise backed by the nation’s oldest restoration brand (founded in Chicago in 1929), we bring:

• 24/7 live local dispatch
• Discreet, respectful service
• Knowledge of Glenview's building codes and architecture
• Seamless communication with your insurance provider

We don’t just restore your home—we restore your peace of mind.

FAQ: Toilet Overflows in Glenview

Q: Is toilet water considered hazardous? A: Yes, in many cases it’s classified as Category 2 or 3 water. It requires professional cleanup to ensure safety.

Q: Can I clean it up with bleach? A: Surface cleaning with bleach won’t reach absorbed water in subflooring, baseboards, or drywall. Professional drying is critical.

Q: Will insurance cover the cleanup? A: Often yes, especially if the overflow was sudden and accidental. We’ll help you document the loss for claims.

Q: How long does it take to dry a bathroom after an overflow? A: Typically 2–4 days with professional air movers and dehumidifiers, depending on materials and moisture levels.

Call Now for Emergency Toilet Overflow Cleanup in Glenview IL

If you’re facing a toilet overflow in Glenview, call ServiceMaster Restoration By Simons at (847) 316-9145 or contact us online now. Our certified technicians will respond immediately to protect your property, prevent mold, and restore safe conditions.

About the Author
Sam Simon is an IICRC Master Fire & Water Restorer and co-author of RESTORE: A Complete Guide to Protecting Your Home As Your Most Valuable Asset. As the owner of ServiceMaster Restoration By Simons, Sam brings over 30 years of experience restoring homes in Glenview, Chicago, and the North Shore.