
The Need For Content Cleaning After Water Damage

Nasutsa Mabwa
June 23, 2025When water damage strikes, content cleaning protects your treasured items from permanent damage and mold. Learn how ServiceMaster Restoration By Simons safeguards your belongings.
Why Content Cleaning Is Essential After Water Damage
When your Chicagoland home suffers water damage, the visible destruction — soaked floors, damaged drywall, and ruined furniture — can feel overwhelming. But often, the greatest losses are the personal belongings that hold sentimental or practical value: heirlooms, documents, electronics, and keepsakes.
At ServiceMaster Restoration By Simons, we understand that protecting your home means protecting everything in it. Our content cleaning services are designed to help homeowners recover after disaster strikes — minimizing losses and ensuring a safe, healthy environment.
What Happens to Contents After Water Damage?
Document Destruction
Important papers — photos, legal documents, passports, certificates — are highly vulnerable. Water weakens paper fibers and encourages mold growth, making recovery time-sensitive.
Electronics Damage
Water and electronics don’t mix. Moisture can cause corrosion, electrical shorts, or complete failure. Turning on water-damaged electronics can be hazardous without professional evaluation.
Mold Growth
Mold thrives in wet, dark environments. Items like clothing, upholstery, books, and leather are prime targets, as they retain moisture and provide organic material for mold colonies.
Odors
Musty odors often signal hidden mold growth or lingering moisture inside contents. Without proper cleaning, these smells can persist and worsen over time.
Why Speed Matters
Mold can develop within 24–48 hours of water exposure. The longer contents stay wet:
- The harder they are to restore
- The greater the risk of permanent damage
- The higher the chance of contamination
That’s why immediate professional intervention is critical.
How ServiceMaster Restoration By Simons Protects Your Contents
We begin with a comprehensive assessment, categorizing items based on exposure and damage. Our technicians are IICRC-certified and trained in advanced cleaning methods tailored to various materials:
- Paper & Documents: Gentle drying techniques and mold-inhibiting treatments
- Electronics: Moisture removal, corrosion prevention, and ultrasonic cleaning when appropriate
- Textiles & Soft Goods: Specialized washing and antimicrobial treatments
- Furniture & Wood Items: Drying, deodorization, and refinishing as needed
Our team also carefully documents non-restorable items for insurance purposes, helping you with claims.
Odor Removal — Beyond Masking
Unlike basic sprays that only mask smells, our deodorization process:
- Neutralizes odors at their source
- Uses advanced equipment like hydroxyl generators and ozone treatments
- Ensures long-lasting results
Health & Safety First
Beyond saving your belongings, content cleaning protects your family’s health. Mold-contaminated items can:
- Trigger allergies
- Aggravate asthma
- Introduce harmful bacteria
Our process ensures your home is safe and your contents are cleaned to restoration standards.
When to Call for Content Cleaning
If your home experiences water damage, call ServiceMaster Restoration By Simons immediately. Our team responds quickly across Chicago, the North Shore, and DuPage County. The sooner we start, the better your chances of saving what matters most.
- Call 773-376-1110 or contact us online.
Why Choose Us?
- 40+ years of local expertise
- Nation’s oldest restoration brand (founded in Chicago in 1929)
- IICRC Master Fire & Water Restorer certified
- Member of the Restoration Industry Association (RIA)
- Trusted by Chicagoland homeowners for decades
Learn more about our residential water damage services.
FAQs — Content Cleaning After Water Damage
What is content cleaning in water damage restoration?
Content cleaning refers to the process of cleaning, sanitizing, and restoring personal belongings affected by water damage, including furniture, electronics, documents, and keepsakes.
Can electronics be saved after water damage?
Yes, depending on the extent of exposure and how quickly professional cleaning begins. Moisture removal and corrosion prevention are key steps.
How long do I have before mold damages my belongings?
Mold can begin growing within 24–48 hours on damp items, so immediate action is vital to prevent permanent damage.
Does insurance cover content cleaning?
Many homeowner policies cover content cleaning as part of water damage restoration, but it varies. We document everything for your claim.
What types of items can be restored?
We restore documents, books, electronics, textiles, furniture, and more — though some items may be unsalvageable depending on the damage.
What odor removal methods do you use?
We use advanced deodorization techniques, including hydroxyl generators, ozone treatments, and antimicrobial cleaning to neutralize odors at the source.
About ServiceMaster Restoration By Simons
ServiceMaster Restoration By Simons is a trusted leader in disaster restoration services, proudly serving Chicago, the North Shore, and DuPage County. As part of the nation’s oldest restoration brand, founded in Chicago in 1929, we bring 40+ years of local expertise to every job. Our team specializes in water damage restoration, fire damage cleanup, mold remediation, smoke odor removal, and specialty cleaning.
We are IICRC Master Fire & Water Restorer certified and a member of the Restoration Industry Association (RIA), reflecting our commitment to the highest standards of quality and professionalism. From emergency response to full recovery, ServiceMaster Restoration By Simons helps homeowners and businesses rebuild with confidence.
📞 Call 773-376-1110 or contact us online to learn more or request immediate assistance.
Nasutsa Mabwa is the CEO of ServiceMaster Restoration By Simons, a nationally recognized, award-winning disaster restoration firm serving Cook, DuPage, and Lake Counties. Under her leadership, the company has become one of Chicagoland’s most trusted providers of water and flood damage restoration, fire and smoke damage cleanup, mold remediation, and specialty cleaning services for both residential and commercial clients.
A respected business and civic leader, Nasutsa has received numerous honors for her contributions to the industry and her community. Her accolades include:
- Inc. 5000 Fastest Growing Companies - 2025 recipient
- Top 100 Women to KNOW in America (2024) by KNOW Women & JPMorgan Chase
- Crain’s Chicago Business 40 Under 40
- SB100 Best of Small Business Award
- 2020 BBB Torch Award for Marketplace Ethics
- Stevie® Award for Female Entrepreneur of the Year
- 2020 Daily Herald Business Ledger C-Suite Award
- 2018 ServiceMaster® Achiever Award
She is IICRC-certified in both Water Damage Restoration (WRT) and Fire & Smoke Restoration (FSRT), combining technical expertise with visionary leadership. Nasutsa holds a Master’s in Urban Planning & Policy from the University of Illinois at Chicago and an MBA in Real Estate Development from Roosevelt University.
Beyond her business achievements, Nasutsa is an active community advocate. She is a Board Member of the Civic Federation, an Advisory Board Member, and Past President of the Executive Committee for the Evanston Chamber of Commerce. She is also a long-standing member of the Women Presidents Organization (WPO).
She is the co-author of RESTORE: A Complete Guide to Protecting Your Home As Your Most Valuable Asset, an essential guidebook for homeowners navigating the challenges of water and fire disasters.
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Flooded basement? Burst pipe? Don’t wait—water damage spreads fast. ServiceMaster Restoration By Simons provides 24/7 emergency water damage cleanup for Chicagoland and North Shore homes. With 40+ years of local expertise and IICRC-certified crews, we’ll protect your property and start the restoration immediately.

