
Restoration & Remediation Interviews Pros About Top 2021 Takeaways

Nasutsa Mabwa
December 3, 2021
Restoration and Remediation Magazine asked restoration industry professionals to answer one question as we close out the year: What is your biggest takeaway from 2021? Watch this video to see 10 industry peers reflect on what will stick with them most from the past 12 months, from pandemic-induced pivoting, to professional development, to business growth, to family, to personal health and wellness. President of ServiceMaster Restoration By Simons Nasutsa Mabwa shared her top takeaways & lessons learned. Check out the video montage here
https://www.youtube.com/watch?v=RC-zg99zbi0
ServiceMaster Restoration By Simons, is a 2021 Stevie Award Bronze winner for Female Entrepreneur of the Year Category, the 2020 recipient of the Better Business Bureau’s Torch Award for Marketplace Ethics, is MBE/WBE certified, and family-operated. We are an IICRC Certified and OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. ServiceMaster Restoration By Simons provides commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-839-5542 or visit
https://servicemaster-restorationbysimons.com/
Nasutsa Mabwa is the CEO of ServiceMaster Restoration By Simons, a nationally recognized, award-winning disaster restoration firm serving Cook, DuPage, and Lake Counties. Under her leadership, the company has become one of Chicagoland’s most trusted providers of water and flood damage restoration, fire and smoke damage cleanup, mold remediation, and specialty cleaning services for both residential and commercial clients.
A respected business and civic leader, Nasutsa has received numerous honors for her contributions to the industry and her community. Her accolades include:
- Inc. 5000 Fastest Growing Companies - 2025 recipient
- Top 100 Women to KNOW in America (2024) by KNOW Women & JPMorgan Chase
- Crain’s Chicago Business 40 Under 40
- SB100 Best of Small Business Award
- 2020 BBB Torch Award for Marketplace Ethics
- Stevie® Award for Female Entrepreneur of the Year
- 2020 Daily Herald Business Ledger C-Suite Award
- 2018 ServiceMaster® Achiever Award
She is IICRC-certified in both Water Damage Restoration (WRT) and Fire & Smoke Restoration (FSRT), combining technical expertise with visionary leadership. Nasutsa holds a Master’s in Urban Planning & Policy from the University of Illinois at Chicago and an MBA in Real Estate Development from Roosevelt University.
Beyond her business achievements, Nasutsa is an active community advocate. She is a Board Member of the Civic Federation, an Advisory Board Member, and Past President of the Executive Committee for the Evanston Chamber of Commerce. She is also a long-standing member of the Women Presidents Organization (WPO).
She is the co-author of RESTORE: A Complete Guide to Protecting Your Home As Your Most Valuable Asset, an essential guidebook for homeowners navigating the challenges of water and fire disasters.
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