Rapid Water Damage Restoration for Chicago, IL Retail Stores
Nasutsa Mabwa
July 2, 2015From the trendy shops that occupy Water Tower Place on the northern tip of Chicago’s
Magnificent Mile
, to the unique boutiques that line Division Street in
Wicker Park
, the famed Windy City is a world-wide shopping destination. And, with consumer spending on the upswing, every hour or day your retail store is closed due to significant water damage will have a devastating impact on your financial success.
Fortunately, in the greater Chicago, IL area, the
water damage restoration
pros at ServiceMaster Restoration by Simons are available 24/7/365. We will respond promptly if your retail business is besieged with water from a broken pipe, flash flood, or any other type of disaster. To halt business losses and get your cash registers ringing again, we will restore your store with minimal disruption as quickly as possible. After all, the U. S. Commerce Department reported that retail sales have risen a solid 2.7% in the last 12 months, and we want to see you and your employees benefit from those increases.
Our
water damage restoration
services encompass everything you need to protect the structural integrity of your building and prevent further damage. These services include emergency mitigation, project management, contingency planning, sublimation drying, dehumidification and water extraction, electronics restoration, controlled renovation, reconstruction, emergency power, and data and document recovery. And, as we work through the process of restoring your property, we’ll communicate regularly and clearly with you and your insurance company.
At ServiceMaster Restoration by Simons, our skilled technicians will implement a seamless water damage restoration plan with the goal of minimizing the disruption to your store. Regardless of business size or location, we’re always available to help you get back to business. After we’ve completed our work, your customers won’t be able to tell that water damage ever occurred!
Contact us today
to learn more!
Nasutsa Mabwa is the CEO of ServiceMaster Restoration By Simons, a nationally recognized, award-winning disaster restoration firm serving Cook, DuPage, and Lake Counties. Under her leadership, the company has become one of Chicagoland’s most trusted providers of water and flood damage restoration, fire and smoke damage cleanup, mold remediation, and specialty cleaning services for both residential and commercial clients.
A respected business and civic leader, Nasutsa has received numerous honors for her contributions to the industry and her community. Her accolades include:
- Inc. 5000 Fastest Growing Companies - 2025 recipient
- Top 100 Women to KNOW in America (2024) by KNOW Women & JPMorgan Chase
- Crain’s Chicago Business 40 Under 40
- SB100 Best of Small Business Award
- 2020 BBB Torch Award for Marketplace Ethics
- Stevie® Award for Female Entrepreneur of the Year
- 2020 Daily Herald Business Ledger C-Suite Award
- 2018 ServiceMaster® Achiever Award
She is IICRC-certified in both Water Damage Restoration (WRT) and Fire & Smoke Restoration (FSRT), combining technical expertise with visionary leadership. Nasutsa holds a Master’s in Urban Planning & Policy from the University of Illinois at Chicago and an MBA in Real Estate Development from Roosevelt University.
Beyond her business achievements, Nasutsa is an active community advocate. She is a Board Member of the Civic Federation, an Advisory Board Member, and Past President of the Executive Committee for the Evanston Chamber of Commerce. She is also a long-standing member of the Women Presidents Organization (WPO).
She is the co-author of RESTORE: A Complete Guide to Protecting Your Home As Your Most Valuable Asset, an essential guidebook for homeowners navigating the challenges of water and fire disasters.
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Restoration and Recovery Tips
Your Path to Fire Recovery in Chicago Starts Here
A fire can change everything in a moment — but you don’t have to face the recovery process alone. Our Chicago-based fire restoration team responds immediately, stabilizing the property, preventing further damage, and beginning cleaning and recovery the same day.
Your restoration is directed by an IICRC Master Fire & Water Restorer, ensuring the work is performed correctly, safely, and to nationally recognized ANSI/IICRC standards — not just “cleaned up.”
We coordinate the entire process, including:
- Emergency board-up & site securing
- Smoke, soot & odor removal
- Water extraction & structural drying
- Content cleaning, pack-out & return
- Structural repairs & full reconstruction
- Insurance documentation & adjuster communication
We are here in Chicago, available 24/7, and ready when you need us most.
Call ServiceMaster Restoration By Simons Now
Chicago Emergency Line: (773) 376-1110
(773) 376-1110
(773) 376-1110
