
When Your Homeowner's Insurance Does Not Cover Everything

Sam Simon
February 26, 2018
It would be nice if you could rely on your insurance for everything. If so, a homeowner's insurance policy would just take care of you. Unfortunately, it doesn't always work like that.
A home insurance policy covers you for a wide variety of things; it includes coverage for liability, for your personal property, and for the house itself. But there are some things which are generally excluded from a home policy, and it’s important to know what they are and if they require a separate policy. Here at ServiceMaster Restoration by Simons, we've put together a list of 4 things that aren't covered by your homeowner's insurance.
1. Flood Damage
Some water damage is covered by your homeowner’s insurance, but flood damage is not. Water damage is a confusing area for many homeowners, and each policy will determine what areas of damage are covered and which are not. What is true across the board is that damage from a flood is excluded from home insurance policies. Homes located in high-risk flooding areas are best protected by taking out a specific flood insurance policy. Without such a policy, homeowners aren't covered in the event of a water-related natural disaster.
2. Wear & Tear and Maintenance
Your home insurance policy is there to get you back to where you were before a sudden, unexpected occurrence that does damage to your home. Wear and tear and regular maintenance issues do not fall under that category. It’s up to homeowners to keep up on all repairs that are needed to the home as a result of age and weather wearing on the house over time. Home insurance won’t pay to replace a roof that is getting old or to buy a new water heater if it dies. Furthermore, damage that occurs as a result of your failure to deal with maintenance issues could be denied if you try to file a claim. For example, if you know the toilet is leaking but fail to repair it, water damage as a result isn’t covered under your policy.
3. Earth Movement
If the earth moves and does damage to your home, your homeowner's insurance won’t cover you. Earthquakes and landslides are just two types of earth movement that are specifically excluded on home insurance policies. Separate earthquake insurance policies are available to cover you for shifting ground, and are a good idea for anyone living near a fault line. Even if you aren’t in an area known for earthquakes, it can and does happen in unusual locations, so it’s something to consider.
4. Mold Removal
Mold is usually a result of water damage, but when it occurs slowly over time due to a leak, whether detected or not, your home insurance won’t cover the cleanup. Mold can be very expensive to get rid of, so it’s vital to stay on top of any leaks and clean up water damage promptly. If the water damage is from a covered peril, get your insurance company in right away to do a professional cleanup before mold can set it. Mold is best avoided or dealt with promptly when it appears, as it can spread and become a very large problem very quickly.
Every insurance company is a little different and what is included or excluded on your policy depends on their rules as well as the type of policy you have. It’s important to be aware of all exclusions on the policy and to prepare yourself by purchasing additional coverage to fill the gaps where needed. Read all of the fine print on your policy so that you aren’t surprised by an exclusion once it’s too late. And remember, flood insurance won’t pay for the damage if you don’t get it until after the flood.
ServiceMaster Restoration By Simons is a women-owned and family run company serving Chicago, Oak Park, River Forest, and the North Shore. The business provides disaster restoration services for damages caused by water, fire, flooding, mold remediation, and a wide range of interior specialty cleaning (hoarder/clutter, post construction, carpet & upholstery) to residential and commercial customers residing in Chicago, Oak Park, River Forest and the North Shore. For more information, give us a call at 773-376-1110 or visit servicemasterbysimons.com.
Sam Simon
Sam Simon is the Co-Owner and Managing Director of ServiceMaster Restoration By Simons, a certified MBE/WBE disaster restoration and specialty cleaning firm proudly serving Cook, Lake, and DuPage Counties in Illinois. With over 30 years of experience in restoration project management, field operations, and emergency response, Sam plays a vital leadership role in overseeing service execution, technician development, reconstruction, and subcontractor coordination.
He holds the IICRC’s highest technical designation as a Master Fire & Water Restorer, a distinction achieved by fewer than 1% of professionals in the restoration industry. His technical scope includes water and flood damage restoration, fire and smoke recovery, mold remediation, and post-disaster reconstruction across both residential and commercial sectors.
Sam has demonstrated a long-standing commitment to helping communities in crisis. He has participated in large-scale disaster recovery efforts across the U.S., providing boots-on-the-ground leadership during Hurricanes Katrina, Sandy, and Harvey, as well as catastrophic floods, wildfires, and deep freeze events throughout Illinois, Indiana, Iowa, Minnesota, Ohio, Texas, and beyond. His dedication to serving distressed families and businesses in the wake of national catastrophes reflects both his personal values and ServiceMaster’s mission of restoring peace of mind.
In 2019, Sam was selected for the HACIA Contractor Training Program, a competitive six-month construction management cohort offered by the Hispanic American Construction Industry Association. The program delivers intensive instruction in blueprint reading, estimating, project management, and construction law—skills that support the company’s continued growth in emergency build-back and general contracting services.
Before co-founding ServiceMaster Restoration By Simons, Sam built a successful creative career under the name Sam Zabadneh, contributing to notable film and television productions including Chicago Fire (2012), Juvies (2007), and Image Union (1978). His media and videography background continues to shape ServiceMaster’s marketing strategy, digital training resources, and brand storytelling.
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Sam is also the co-author of RESTORE: A Complete Guide to Protecting Your Home As Your Most Valuable Asset—a practical guidebook for homeowners navigating the challenges of water, fire, and mold damage.
Under the direction of majority owner and President & CEO Nasutsa Mabwa, and with Sam’s operational leadership, ServiceMaster Restoration By Simons has earned numerous regional and national accolades, including:
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