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Help for Flooded Basements in Streeterville, IL

Help for Flooded Basements in Streeterville, IL

Sam Simon

October 21, 2015

The water damage restoration specialists at ServiceMaster Restoration by Simons remind you that an urgent call to action is needed if the basement in your Streeterville, IL house, condo, or townhouse floods. That’s because a

flooded basement

is a true safety hazard to you and your family, and the longer water is allowed to sit, the more damage it creates.

There are several causes of flooding in the greater Chicago area, including frozen pipes, heavy rains and flash flooding, overflowing and dirty gutters, poorly placed downspouts, clogged drains, and improperly working sump pumps, among others. If the basement of your Chicago home floods, here’s a brief primer on the most important steps to take:

  • Put safety first. Water mixed with electrical outlets and appliances is a deadly concoction. To stay safe, turn off all power sources if possible and proceed cautiously.
  • Wear protective gear. Once you do head downstairs, wear boots and gloves to protect yourself from nasty contaminants, such as bacteria.
  • Retrieve valuables. Bring your valuables upstairs to dry out.
  • Discard organics. Throw out wet, porous organic substances, such as cardboard boxes, magazines, foodstuffs, or newspapers. These items are all fuel for mold growth.
  • Call a reputable water damage restoration company. At ServiceMaster Restoration by Simons, we’ll work tirelessly to restore your home to its former condition in record time!


In addition to removing the water from your flooded basement, our professional

water removal

and recovery teams are available around-the-clock to offer the following services: drying and dehumidification; wallboard, ceiling, and floor cleanup; furniture and carpet cleaning and/or removal; document restoration; project management and consultation services; working with your insurance company; sewage issues; and much more.

In addition to Streeterville, IL, ServiceMaster Restoration by Simons serves 17 more Chicago neighborhoods, including Near North, River North, The Loop, and West Loop. Contact us immediately at 773-376-1110 for all of your water damage cleanup and restoration and mold removal needs. We’re available 24 hours a day, seven days a week, with our finely-tuned water damage restoration skills to help you get your basement and your life back in good order!

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Sam Simon

Sam Simon is the Co-Owner and Managing Director of ServiceMaster Restoration By Simons, a certified MBE/WBE disaster restoration and specialty cleaning firm proudly serving Cook, Lake, and DuPage Counties in Illinois. With over 30 years of experience in restoration project management, field operations, and emergency response, Sam plays a vital leadership role in overseeing service execution, technician development, reconstruction, and subcontractor coordination.

He holds the IICRC’s highest technical designation as a Master Fire & Water Restorer, a distinction achieved by fewer than 1% of professionals in the restoration industry. His technical scope includes water and flood damage restoration, fire and smoke recovery, mold remediation, and post-disaster reconstruction across both residential and commercial sectors.

Sam has demonstrated a long-standing commitment to helping communities in crisis. He has participated in large-scale disaster recovery efforts across the U.S., providing boots-on-the-ground leadership during Hurricanes Katrina, Sandy, and Harvey, as well as catastrophic floods, wildfires, and deep freeze events throughout Illinois, Indiana, Iowa, Minnesota, Ohio, Texas, and beyond. His dedication to serving distressed families and businesses in the wake of national catastrophes reflects both his personal values and ServiceMaster’s mission of restoring peace of mind.

In 2019, Sam was selected for the HACIA Contractor Training Program, a competitive six-month construction management cohort offered by the Hispanic American Construction Industry Association. The program delivers intensive instruction in blueprint reading, estimating, project management, and construction law—skills that support the company’s continued growth in emergency build-back and general contracting services.

Before co-founding ServiceMaster Restoration By Simons, Sam built a successful creative career under the name Sam Zabadneh, contributing to notable film and television productions including Chicago Fire (2012), Juvies (2007), and Image Union (1978). His media and videography background continues to shape ServiceMaster’s marketing strategy, digital training resources, and brand storytelling.
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Sam is also the co-author of RESTORE: A Complete Guide to Protecting Your Home As Your Most Valuable Asset—a practical guidebook for homeowners navigating the challenges of water, fire, and mold damage.

Under the direction of majority owner and President & CEO Nasutsa Mabwa, and with Sam’s operational leadership, ServiceMaster Restoration By Simons has earned numerous regional and national accolades, including:

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