Franchising is a powerful catalyst for generational prosperity
Owner Nasutsa Mabwa
ServiceMaster Restore® spotlights Nasutsa Mabwa
After working in the commercial real estate sector for many years, Nasutsa Mabwa, owner of ServiceMaster Restoration By Simons, developed strong skills in project management, risk management, troubleshooting, and networking. Show now runs a successful ServiceMaster Restore® franchise in Illinois. Here Nasutsa shares her advice for other entrepreneurs as well as what inspired her to choose ServiceMaster. Read more about Nasutsa on ServiceMaster Restore!
Nasutsa Mabwa is the CEO and co-owner of ServiceMaster Restoration By Simons, a certified MBE/WBE firm proudly serving Cook, DuPage, and Lake Counties in Illinois. Under her leadership, the company has become one of Chicagoland’s most trusted providers of disaster restoration services, including water and flood damage restoration, fire and smoke damage cleanup, and mold remediation for residential and commercial clients.
A recognized civic and business leader, Nasutsa is a recipient of the 2020 Daily Herald Business Ledger C-Suite Award, a Crain’s Chicago Business 40 Under 40 honoree, and a 2018 ServiceMaster® Achiever Award recipient. She currently serves as a Civic Federation Board Member, an Advisory Board Member, and is the Past President of the Executive Committee for the Evanston Chamber of Commerce. She is a proud member of the WPO - Women's President Organization.
Nasutsa holds IICRC certifications in Water Damage Restoration (WRT) and Fire & Smoke Restoration (FSRT), bringing both strategic leadership and technical expertise to every project.
She is also the co-author ofRESTORE: A Complete Guide to Protecting Your Home As Your Most Valuable Asset from Water and Fire Disasters — a practical, accessible book for homeowners based on real-world experience in the restoration industry. 📘 Available on Amazon: https://www.amazon.com/RESTORE-complete-protecting-valuable-disasters/dp/1952779529
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"We had a terrific experience with ServiceMaster. Sam and his crew were a pleasure to work with. He was prompt with his initial response, took the time needed to carefully inspect our basement and describe exactly what was needed, and completed the promised work under budget and to perfection. In addition to a job well done, he also seemed to treat his crew very well. He was careful to make certain we knew their names before he departed, and the entire team was professional and communicative any time we had questions. Highly recommended."
Eric P.
"ServiceMaster-RestorationbySimons provided exceptional service in response to flooding at the home of Dorothy Kane, following a storm and heavy rain. The team was professional, efficient and worked very hard to complete the cleanup and remove the related debris. We are very thankful and appreciative of this team. Sam and Nasutsa are amazing and we highly recommend this company. THANK YOU!!"
Synde M.
"ServiceMaster Restoration by Simons could not have been a better partner in getting through a recent rain water infiltration episode at my lakefront high-rise rental condo. These guys were prompt, professional and productive from the moment I called frantically looking for help right through final pick-up of their moisture mitigating equipment the next week. All the while, their excellent customer service approach kept me informed + updated (aka: "calm") about the processes being utilized to dry the unit out, remove the damaged flooring materials, etc. and help ward off secondary loss. Obviously, I hope to never experience another disaster like this, but, if I do, I know having ServiceMaster Restoration by Simons as a resource will help me endure and emerge with my property protected and my sanity intact."
