Water Damage Restoration in Evanston, IL — 24/7 Emergency Cleanup & Drying

Sam Simon

September 12, 2025

Fast, certified water damage restoration in Evanston, IL. We handle burst pipes, flooded basements, and storm leaks with 24/7 extraction, drying, and rebuild—serving Downtown, Central Street, Main-Dempster Mile, South & Northwest Evanston.

When You Need Us in Evanston

Water emergencies move fast—especially with winter freezes or lake-effect storms. Call now for:

Burst or frozen pipes, radiator/boiler leaks
Basement floods, sump pump failure, sewer backups
Appliance leaks (refrigerator line, dishwasher, washer)
Roof/ice-dam leaks, window or masonry intrusion

24/7 Live Help: (773) 376-1110 • (847) 316-9145

Our Certified Process

1) Inspect & Scope – Moisture readings, thermal imaging, and a written plan.
2) Extraction – Truck-mount or portable pumps to remove standing water fast.
3) Stabilize – Anti-microbial application where appropriate; protect contents.
4) Structural Drying – Dehumidifiers + air movers; floor/wall cavity drying.
5) Daily Monitoring – Drying logs, target RH, equipment right-sized to your home.
6) Cleaning & Odor Control – Disinfect, HEPA vacuuming, deodorization.
7) Rebuild – Drywall, flooring, paint, trim—finish to pre-loss condition.

IICRC-certified technicians. We coordinate directly with your insurance adjuster.

Evanston Neighborhoods We Serve

Downtown Evanston (Sherman/Orrington/Maple corridors, high-rise & mid-rise)
Central Street (single-family, vintage homes)
Main–Dempster Mile (mixed-use, ground-floor retail + apartments)
South Evanston (Chicago Ave./Hinman/Sheridan Road lakefront buildings)
Northwest & West Evanston (basement floods, sewer backups, stormwater)
Northwestern University area (student housing, rentals, fraternities/sororities)

Common Evanston Water Losses (and fixes)

Frozen/Burst Pipes: Heat, extract, open cavities, and directed cavity drying.
Sump Pump Failure: Pump-out, sanitize, dry slab/subfloor; evaluate pump/switch. Read More about Sewage Cleanup
Roof/Ice-Dam Leaks: Control source, remove wet insulation, dry roof deck/framing.
Appliance Failures: Replace lines, dry cabinets/underlayment, treat microbial risk.

Learn More: Water Damage Restoration Services

What To Do Before We Arrive

Shut off water at the main, if safe.
Kill power to affected rooms if water is near outlets.
Move valuables and small furniture to dry areas.
Do NOT use household vacuums on standing water or open walls without guidance.

Insurance & Billing

We’re experienced with major carriers. We document damage with photos, drying logs, and scope sheets—then work with the adjuster to streamline approval and payment. Read our Complete Guide to Water Damage Insurance Claims in Illinois.

Why ServiceMaster Restoration By Simons

24/7/365 rapid response across Evanston & the North Shore
IICRC-Certified water restoration technicians
Full service: extraction → drying → cleaning → rebuild
Local, award-winning team backed by a national brand
Clear communication + daily updates until you’re back to normal

FAQs: Evanston Water Damage

How fast should drying start?
Within 24–48 hours to reduce mold risk. We start extraction and setup on arrival.

Can wet hardwood floors be saved?
Often yes—using mat systems, dehumidification, and careful monitoring. Time is critical.

Do you handle sewer backups?
Yes. We follow Category 3 cleanup protocols, disinfection, and proper disposal.

Will insurance cover this?
Most sudden/accidental losses are covered (policy-dependent). We help document your claim.

Call Now — We’re On Our Way

Evanston/North Shore: (847) 316-9145
Chicago: (773) 376-1110
Oak Park & River Forest: (708) 524-0304

Sam Simon

Sam Simon is the Co-Owner and Managing Director of ServiceMaster Restoration By Simons, a certified MBE/WBE disaster restoration and specialty cleaning firm proudly serving Cook, Lake, and DuPage Counties in Illinois. With over 30 years of experience in restoration project management, field operations, and emergency response, Sam plays a vital leadership role in overseeing service execution, technician development, reconstruction, and subcontractor coordination.

He holds the IICRC’s highest technical designation as a Master Fire & Water Restorer, a distinction achieved by fewer than 1% of professionals in the restoration industry. His technical scope includes water and flood damage restoration, fire and smoke recovery, mold remediation, and post-disaster reconstruction across both residential and commercial sectors.

Sam has demonstrated a long-standing commitment to helping communities in crisis. He has participated in large-scale disaster recovery efforts across the U.S., providing boots-on-the-ground leadership during Hurricanes Katrina, Sandy, and Harvey, as well as catastrophic floods, wildfires, and deep freeze events throughout Illinois, Indiana, Iowa, Minnesota, Ohio, Texas, and beyond. His dedication to serving distressed families and businesses in the wake of national catastrophes reflects both his personal values and ServiceMaster’s mission of restoring peace of mind.

In 2019, Sam was selected for the HACIA Contractor Training Program, a competitive six-month construction management cohort offered by the Hispanic American Construction Industry Association. The program delivers intensive instruction in blueprint reading, estimating, project management, and construction law—skills that support the company’s continued growth in emergency build-back and general contracting services.

Before co-founding ServiceMaster Restoration By Simons, Sam built a successful creative career, contributing to notable film and television productions including Chicago Fire (2012), Juvies (2007), and Image Union (1978). His media and videography background continues to shape ServiceMaster’s marketing strategy, digital training resources, and brand storytelling.
→ IMDb Profile

Sam is also the co-author of RESTORE: A Complete Guide to Protecting Your Home As Your Most Valuable Asset—a practical guidebook for homeowners navigating the challenges of water, fire, and mold damage.

Under the direction of majority owner and President & CEO Nasutsa Mabwa, and with Sam’s operational leadership, ServiceMaster Restoration By Simons has earned numerous regional and national accolades, including:

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Get Help Now

Flooded basement? Burst pipe? Don’t wait—water damage spreads fast. ServiceMaster Restoration By Simons provides 24/7 emergency water damage cleanup for Chicagoland and North Shore homes. With 40+ years of local expertise and IICRC-certified crews, we’ll protect your property and start the restoration immediately.