Restoring Residential Properties With Speed and Expertise
Don’t let damage fester in the multi-unit property you manage or in your home. Every second restoration is delayed could lead to higher repair costs, longer displacement timelines, and significant structural concerns. Turn to our restoration and repair experts to immediately address issues and get your space back to the safe haven it once was—we can be on-site and at work within three hours of your initial call!
(773) 376-1110
(773) 376-1110We Go Above & Beyond
40+ Years of Local Expertise
Serving Chicago, the North Shore, the Northwest Suburbs, and Lake County for over four decades, we bring unmatched experience to every specialty cleaning job.
Certified Deep-Cleaning Specialists
Our trained crews follow advanced cleaning and sanitizing standards, ensuring safe, thorough results for hoarder homes, estate cleanouts, post-construction dust, and heavy debris removal.
Sensitive & Respectful Service
Whether it’s hoarder cleanup, estate cleaning, or a major cleanout, our crews work with care, discretion, and compassion during difficult situations.
Comprehensive Restoration for Homes & Rentals
From single-family homes and condos to large apartment complexes and townhomes, we can return a range of residential properties to their pre-accident condition. Our certified professionals are skilled in handling many different types of damage, including that caused by:
- Water
- Fire
- Mold
- Leaking or burst pipes
- Sewage
- Biohazards
The longer these issues go unaddressed, the worse the damage will get. Give us a call for emergency assistance. If you have a question about our services or don’t need immediate help, send us a message. We’ll be in touch as soon as possible.
Immediate Assistance for Property Managers
When disaster strikes a residential property, your tenants expect immediate action. And that’s exactly what they’ll get when you call on ServiceMaster Restoration by Simons.
Our 24/7 emergency response means we can get on-site right away, ensuring fast damage control and quick mitigation. From a leaky pipe to an act of Mother Nature, our team will work swiftly to address issues, restore units, prevent further deterioration, and get your property back to its full occupancy as soon as possible. In many cases, we can work around your tenants, further reducing any stress and disruption the incident may have caused.
Cost-Effective, Caring Restoration Help for Homeowners
Your home is so much more than just a structure; it’s where life happens. We’ve seen firsthand the destruction a sudden disaster can have, and to help provide the support you deserve during this difficult time, we’ll restore your home with precision, care, and respect. We approach every restoration need as if it were being done in our own home. From going the extra mile to protect and salvage your belongings to completing the work as quickly as possible, you’ll get personalized assistance prioritizing your needs and peace of mind.
To learn more about the specific ways we assist homeowners, visit our residential services page.
Why Choose Our Experts?
Fast Response Times
With 24/7 service and teams that can respond in as little as one hour, we ensure your space gets the immediate attention it needs. Our fast response times help:
- Stop damage from spreading
- Minimize repair costs
- Prevent health hazards
- Speed up insurance claims
- Protect safety and tenant satisfaction
Minimal Disruption
There’s nothing worse than having to vacate a property and further upheave your life or the lives of your tenants. We’ll do everything in our power to prevent that from happening; as long as the space, or a portion of it, can be safely inhabited, our restoration experts will work around you. Because we use advanced techniques to quickly identify and address damage, our services minimize disruption and get you back to normal, fast.
Expert Techs With Industry Certifications
You don’t just want the job done fast—you want it done safely, in accordance with the highest industry standards. That’s exactly what you’ll get when you call on ServiceMaster Restoration by Simons.
With nearly 100 years of combined restoration experience and an Institute of Inspection Cleaning and Restoration Certification, we bring the highest level of expertise to every job.
Insurance Coordination
We’re here to make the restoration process as seamless and stress-free as possible. That’s why we can work directly with your insurance provider and submit the necessary documents to keep your claim moving forward. You’ll benefit from our decades of experience negotiating with companies and securing positive outcomes.
Our Extended Reach
Whether you’re in Highland Park, Glenview, or Naperville, the suburbs or in the thick of downtown, we can help. With hubs in Skokie, Chicago, and Deerfield, we can reach several cities in a matter of minutes. Give us a call for immediate assistance no matter where you’re located across the three counties we serve.
Public Industries Served
24/7 Assistance
No matter the time of day, we’re ready to respond.
(773) 376-1110
How We Restore Residential Properties
While we tailor our restoration approach to the needs and damage your property has sustained, here’s an idea of what our process looks like.
Assess the Damage
We’ll complete a thorough assessment to identify the extent of the water, fire, mold, or structural damage.
Secure Your Property
To further protect your property from harm, we’ll deploy a range of preventative measures, such as boarding up broken windows and tarping roofs.
Mitigation & Cleanup
From utilizing HEPA air filtration equipment and suppressing the spread of spores to leveraging truck-mounted water extraction units and advanced deodorizing techniques, we’ll stop damage in its tracks. Once we’ve contained the problem, our team will begin our in-depth cleaning and sanitization process.
Salvage & Restore Items
If it can be saved, rest assured we’ll restore it. Whether it’s upholstery, furniture or even works of art, our certified restoration experts can get all salvageable items back to their pre-damage condition.
Restoration
Should your property need repair work, we can handle that too. From quick drywall replacement to a full-scale rebuild, our construction professionals have the experience, licenses, and equipment needed to get the job done safely and efficiently.
Final Walkthrough
We’ll walk you through the property, reviewing everything we’ve restored or repaired to ensure it meets your high standards. The job isn’t complete until you say so!
What Drives Us
At ServiceMaster Restoration By Simons, restoration isn’t just what we do — it’s who we are. Founded in Chicago by husband-and-wife team Nasutsa Mabwa (CEO) and Sam Simon (COO), our company grew from a shared background in social work and a deep commitment to helping people through life’s most difficult moments. That mission remains at the center of our work today.
For more than 40 years, we’ve served homeowners and businesses across Chicago, the North Shore, Lake County, and DuPage County, delivering trusted, compassionate service backed by industry-leading expertise. As IICRC Master Fire & Water Restorers, members of the Restoration Industry Association (RIA), and recipients of multiple national and regional honors — including recognition as a 2025 Inc. 5000 Honoree and 2025 Women Presidents Organization Entrepreneurial Women of Impact Award — we bring unmatched credibility and professionalism to every project.
We’re also proud co-authors of RESTORE: A Complete Guide to Protecting Your Home As Your Most Valuable Asset, a practical resource designed to help families understand, prepare for, and recover from disasters. Available here!
When we say we restore homes, businesses, and peace of mind — we mean it.
About Us
Repaired Properties, Relieved Homeowners
Real reviews from homeowners we’ve helped after flooded basements, burst pipes, and leaks—across Chicago, the North Shore, Lake County, and DuPage.
5-Star Google Rating 
Joyce M. Excellent service and very responsive! Sam and his team took the time to review our needs and explain everything. They made us feel like they truly cared about us and our home. They exceeded our expectations, their pricing was very fair and transparent, and they made a difficult time much easier! I've had friends who have just called the main 800 number for ServiceMaster - when you do that, you don't know who you'll get. I will always tell my friends and family to call this business direct. You will not be sorry - they are great!
Serving Chicago, North Shore, Lake County & DuPage for 40+ Years
From our offices in Skokie, Oak Park, Chicago, and Deerfield, ServiceMaster Restoration By Simons proudly serves homeowners and businesses across the entire Chicagoland area. Our rapid-response teams are trusted throughout Chicago neighborhoods, including Lincoln Park, Logan Square, West Loop, and Gold Coast, as well as North Shore suburbs such as Evanston, Wilmette, Winnetka, Glencoe, Highland Park, and Lake Forest. We also cover Lake County towns like Deerfield, Bannockburn, Riverwoods, Libertyville, and Mundelein, along with DuPage County communities such as Elmhurst, Lombard, and Wheaton. Wherever disaster strikes, our IICRC-certified crews deliver fast, 24/7 water and fire damage restoration backed by more than 40 years of local expertise.
Get Help From Chicago’s Trusted Restoration & Cleaning Team
Whether you’re dealing with fire damage, mold, a cleaning challenge, or an unexpected home emergency, we’re here to help — 24/7. ServiceMaster Restoration By Simons has served Chicago, the North Shore, NW Suburbs, and Lake County for more than 40 years, backed by IICRC Master Fire & Water Restorer certifications, RIA membership, award-winning service, and fast local response.
Chicago (773) 376-1110 • North Shore/Lake County (847) 316-9145
(773) 376-1110
(773) 376-1110
