Fast, Expert Damage Restoration for Hospitality Businesses
What can make or break your business? Guest satisfaction, first impressions, and daily operations—all of which can suffer if you're dealing with the aftermath of a fire, water, mold, or post-construction mess. Whether you run a restaurant, hotel or grocery store, our licensed specialists can restore your facility while safeguarding your reputation and bottom line.
(773) 376-1110
(773) 376-1110We Go Above & Beyond
Rapid Response
We respond within 1 hour to immediately begin reversing damage.
Minimal Disruptions
Whether your business or home, we work quickly and minimize disruptions.
Insurance Coordination
Our experts can work directly with your insurance provider to simplify the claims process.
Subject to credit approval. Interest is billed during the promotional period but all interest is waived if the purchase amount is paid in full within 6 months.
Subject to credit approval. Interest is billed during the promotional period but all interest is waived if the purchase amount is paid in full within 15 months.
Plan 991. Loan term is 120 months and rates range from 9.99% - 22.99% APR. Loam amount and rate will vary based on your income and creditworthiness. For example, assuming the full credit limit is used on loan approval date, for every $1,000 financed at 22.99% APR, 120 monthly payments of $21.35.*
Plan 2832. Loan term is 120 months at fixed rate of 12.99% APR. For example, assuming the full credit limit is used on loan approval date, for every $1,000 financed at 12.99% APR, 120 monthly payments of $14.93.*
Assisting a Variety of Businesses
We provide comprehensive restoration for fire, water, mold, and post-construction cleanup for many hospitality businesses, including:
- Hotels and resorts
- Restaurants and bars
- Event venues
- Conference centers
- Grocery stores
- Shopping malls
Turn to ServiceMaster Restoration by Simons for the safety, speed, and cleanliness standards that the hospitality industry demands. We’ll restore your business and operations as quickly as possible.
Act Fast to Avoid Liability Issues and Financial Loss
Lingering soot from a fire can be detrimental to the health of your employees. Water damage can cause bookings to run dry. Construction debris could lead to a trip-and-fall accident and legal repercussions. Uncontrollable mold spores can close your business for good.
The good news? With help from the fast-acting team of ServiceMaster Restoration by Simons, these situations are completely preventable. Our experts will swoop in during the immediate aftermath of a disaster or accident to:
- Minimize downtime
- Address sanitization issues
- Ensure a safe environment for staff and guests
- Restore your business to its pre-accident condition
Keep your books, bookings, and reputation intact by connecting with us for immediate restoration assistance!
Common Issues We Address
Water Damage
One of the most common causes of damage in a hospitality business is the plumbing. When it fails, it can flood entire floors, soak through ceilings, and weaken infrastructures. Time is of the essence, so no matter the cause of the water damage, connect with us. We’ll spring into action to:
- Remove standing water
- Stop mold growth before it starts
- Dehumidify affected areas
- Restore walls, flooring, and furnishings
Mold
Spores thrive in hospitality environments with poor ventilation and high humidity. Commercial kitchens, laundry rooms, and guest bathrooms with tubs or showers are highly likely to develop mold, especially after water damage. Left unchecked, mold can infiltrate every orifice of your building, causing catastrophic damage. Don't let that happen—connect with us as soon as you suspect a mold issue. We'll handle:
- Conducting a thorough inspection
- Testing suspected infected areas
- Isolating and eliminating mold-infested materials
- Improving air quality
- Preventative treatments to stop regrowth
Fire Damage
There are so many ways for an accidental fire to erupt in your hospitality business. Whether it originates in a kitchen, guest room, or back-room electrical outlet, the damage can be widespread. Once the immediate threat has been eliminated, you’re left to deal with dangerous levels of soot, smoke, and even water damage from firefighting efforts. We’ll act quickly to:
- Eliminate soot and smoke odors
- Clean HVAC systems to restore air quality
- Deep clean walls, upholstery, and furnishings
- Repair or rebuild damaged structures
Construction Messes
Renovations can lead to more business, enhancing the appeal of your space. But they can also leave behind dangerous debris and hazards. If you have a project about to wrap up, leave the cleanup to our pros. Our commercial post-construction services save you time, hassle, and money by:
- Removing debris
- Purifying the air
- Washing windows
- Cleaning carpets and upholstery
- Refinishing floors
Why Turn to Our Commercial Restoration Company?
Fast, Discreet Service
We can work around your schedule, minimizing disruption to your guests. Our 24/7 availability and rapid response time ensure you get immediate assistance.
Industry Expertise
With our Inspection Cleaning and Restoration Certification and nearly 100 years of experience, we have the skills and expertise needed to address the unique challenges of the hospitality industry.
Insurance Coordination
Our team can streamline the claims process, working directly with your provider to keep the process moving forward.
Commercial Industries Served
24/7 Assistance
No matter the time of day, we’re ready to respond.
(773) 376-1110
Our Comprehensive Restoration Process
To ensure your hospitality business gets back to its pre-damage condition quickly yet safely, we follow a thorough restoration process. While your specific action plan will be customized to your needs, here’s a general overview of our approach.
Thorough Assessment
We’ll inspect all affected areas to determine the extent of damage and create a comprehensive restoration plan.
Secure the Building
To prevent further damage and safeguard guests, we’ll address any immediate safety threats, such as broken windows, exposed beams, or holes in the roofing.
Containment
Our team will tackle urgent concerns, like standing water and harmful air quality, to further safeguard your guests, staff, and property.
Restoration
If damaged furniture or equipment can be salvaged, our licensed specialists will begin the restoration process.
Repairs
From floors and walls to ceilings and infrastructures, we’ll repair or rebuild damaged structural components.
Final Checks
We’ll conduct a final inspection, ensuring all work meets our quality standards.
What Drives Us
At ServiceMaster Restoration By Simons, restoration isn’t just our business — it’s our calling. Founded in Chicago by husband-and-wife team Sam Simon and Nasutsa Mabwa, our company grew out of a shared background in social work and a passion for helping people through life’s toughest challenges. Today, that mission continues as we serve homeowners and businesses across Chicago, the North Shore, Lake County, and DuPage County with compassion, expertise, and 24/7 emergency response. With more than 40 years of local service, industry-leading certifications as IICRC Master Fire & Water Restorers, membership in the Restoration Industry Association (RIA), and multiple national awards, we combine professionalism with heart. We’re also proud co-authors of RESTORE: A Complete Guide To Protecting Your Home As Your Most Valuable Asset, a resource designed to help families prepare for and recover from disasters. When we say we restore homes, businesses, and peace of mind — we mean it.
About Us
Repaired Properties, Relieved Homeowners
Real reviews from homeowners we’ve helped after flooded basements, burst pipes, and leaks—across Chicago, the North Shore, Lake County, and DuPage.
5-Star Google Rating 
Joyce M. Excellent service and very responsive! Sam and his team took the time to review our needs and explain everything. They made us feel like they truly cared about us and our home. They exceeded our expectations, their pricing was very fair and transparent, and they made a difficult time much easier! I've had friends who have just called the main 800 number for ServiceMaster - when you do that, you don't know who you'll get. I will always tell my friends and family to call this business direct. You will not be sorry - they are great!
Serving Chicago, North Shore, Lake County & DuPage for 40+ Years
From our offices in Skokie, Oak Park, Chicago, and Deerfield, ServiceMaster Restoration By Simons proudly serves homeowners and businesses across the entire Chicagoland area. Our rapid-response teams are trusted throughout Chicago neighborhoods, including Lincoln Park, Logan Square, West Loop, and Gold Coast, as well as North Shore suburbs such as Evanston, Wilmette, Winnetka, Glencoe, Highland Park, and Lake Forest. We also cover Lake County towns like Deerfield, Bannockburn, Riverwoods, Libertyville, and Mundelein, along with DuPage County communities such as Elmhurst, Lombard, and Wheaton. Wherever disaster strikes, our IICRC-certified crews deliver fast, 24/7 water and fire damage restoration backed by more than 40 years of local expertise.
Get Help Now
Flooded basement? Burst pipe? Don’t wait—water damage spreads fast. ServiceMaster Restoration By Simons provides 24/7 emergency water damage cleanup for Chicagoland and North Shore homes. With 40+ years of local expertise and IICRC-certified crews, we’ll protect your property and start the restoration immediately.
(773) 376-1110
(773) 376-1110
