“When Black-owned businesses succeed, owning a franchise does result in a pathway to financial independence and initiates the growth of generational wealth over time.”
After working in the commercial real estate sector for many years, Nasutsa Mabwa, owner of ServiceMaster Restoration By Simons, developed strong skills in project management, risk management, troubleshooting, and networking. Show now runs a successful ServiceMaster Restore® franchise in Illinois. Here Nasutsa shares her advice for other entrepreneurs as well as what inspired her to choose ServiceMaster. Read all about it at ServiceMaster Restore.
Nasutsa Mabwa is the CEO of ServiceMaster by Simons, a MBE/WBE City of Chicago and State of Illinois certified firm. She is a 2020 Daily Herald Business Ledger C-Suite awardee, a member of Crain’s Chicago Business 40 under 40 and a 2018 ServiceMaster(c) Achiever Award recipient. She is a Civic Federation Board Member, an Advisory Board Member, and Past President of the Executive Committee for the Evanston Chamber of Commerce. She is IICRC certified for WRT & FSRT. About ServiceMaster Restoration By Simons Restoration By Simons is an MBE/WBE certified firm and family-run company serving Northern Cook County, Northern DuPage County, and Lake County Illinois. Recently, the company was awarded a variety of honors, including the 2024 Chicago Star Award, SB100 Best of Small Business Award Winner 2021, Bronze Stevie® Award in the Female Entrepreneur of the Year category in the 18th annual Stevie Awards for Women in Business, recipient of the 2020 Better Business Bureau's Torch Award for Marketplace Ethics, and the recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. Restoration By Simons provides disaster restoration services including water and flood damage restoration, fire and smoke damage restoration, mold remediation, to residential and commercial customers in DuPage, Cook, and Lake Counties IL. LinkedIn ProfileForbes Profile
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"We had a terrific experience with ServiceMaster. Sam and his crew were a pleasure to work with. He was prompt with his initial response, took the time needed to carefully inspect our basement and describe exactly what was needed, and completed the promised work under budget and to perfection. In addition to a job well done, he also seemed to treat his crew very well. He was careful to make certain we knew their names before he departed, and the entire team was professional and communicative any time we had questions. Highly recommended."
Eric P.
"ServiceMaster-RestorationbySimons provided exceptional service in response to flooding at the home of Dorothy Kane, following a storm and heavy rain. The team was professional, efficient and worked very hard to complete the cleanup and remove the related debris. We are very thankful and appreciative of this team. Sam and Nasutsa are amazing and we highly recommend this company. THANK YOU!!"
Synde M.
"ServiceMaster Restoration by Simons could not have been a better partner in getting through a recent rain water infiltration episode at my lakefront high-rise rental condo. These guys were prompt, professional and productive from the moment I called frantically looking for help right through final pick-up of their moisture mitigating equipment the next week. All the while, their excellent customer service approach kept me informed + updated (aka: "calm") about the processes being utilized to dry the unit out, remove the damaged flooring materials, etc. and help ward off secondary loss. Obviously, I hope to never experience another disaster like this, but, if I do, I know having ServiceMaster Restoration by Simons as a resource will help me endure and emerge with my property protected and my sanity intact."
