ServiceMaster By Simons

Chicago, Oak Park & North Shore

Water Damage Restoration Services

ServiceMaster Restoration By Simons, Chicagoland’s Leader in Commercial & Residential Water Damage Restoration, offers professional emergency cleaning & drying services for your property.

ServiceMaster Restoration By Simons has been serving the Water & Flood Damage Restoration and Specialty Cleaning needs of homes and businesses in Chicago, Oak Park-River Forest and Chicago’s North Shore for a combined 30 year span. As the areas trusted, go-to service provider, ServiceMaster By Simons is a Woman-Owned and Family Operated company that is industry certified by the IICRC, the RIA and the CRI. Our staff of estimators, project managers and technicians are held to the strict standards dictated by the Water Damage Restoration Industry and adhere to best practices and use state-of-the-art equipment and technology to get your property cleaned, dried and restored – FAST!

I have a Water Damage. Who should I call?

Immediately call ServiceMaster By Simons. An unwelcomed event like a water damage to your home or business is overwhelming, frustrating and time consuming. The destruction that water causes to the construction material used in building your property is immediate and if not mitigated quickly, can be permanent. ServiceMaster By Simons provides emergency Water Damage Restoration & Mitigation services, in order to prevent the further destruction of your properties walls, ceilings, floors and furnishings.

ServiceMaster Restore is America’s trusted professional for Water Damage Restoration and when you need help, you want the BEST.

Are there different types of Water Damage?

Yes. Clean water damage from a burst water supply line pipe on your property is considerably different than water damage from a sewer backup. As an IICRC Certified Firm, ServiceMaster By Simons follows IICRC S500 Standards for Professional Water Damage Restoration. Click here to learn about the 3 Categories of Water and the 4 Primary Classifications of Water Damage.

The different Water Damage Restoration services we perform include:

What is the Water Damage Restoration process?

Upon ServiceMaster By Simons’ arrival to your property, our trained IICRC Certified project manager will begin the assessment of damage and plan for mitigation of the water’s damage to the property.

Some of the assessments we perform include:

  • Determining the cause or source of the water damage to your property
  • Using Thermal Imaging equipment, determining the water’s path through the property
  • Determining areas in the property affected by the water damage, i.e. ceilings, walls, flooring, fixtures, mechanical damage, etc.
  • Determining the plan of attack, i.e. How ServiceMaster By Simons will dry your property and what equipment we’ll use to do it.

Will ServiceMaster By Simons guide me through the insurance process?

Absolutely. As a QRV or Quality Restoration Vendor, ServiceMaster By Simons is part of the elite group of national ServiceMaster franchises chosen to take part in the national contract agreements with most major insurance companies. That means that we follow the strict guidelines administered by these insurance companies and provide a direct pipeline to your insurance company. It also means that you don’t have to be the middle-person in the process. When applicable, we work directly with your insurance to make sure that your property is properly restored after a water damage.

Who does ServiceMaster Restoration By Simons provide Water Damage Restoration services to?

Because of ServiceMaster By Simons’ expertise in the Cleaning and Restoration industry, we serve both Residential and Commercial clients. ServiceMaster By Simons provides the following Water Damage Restoration services:

  • Residential Water Damage Restoration
    • Single Family Home Water Damage Restoration
    • Townhome Water Damage Restoration
    • Apartment Water Damage Restoration
    • Condominium Water Damage Restoration
  • Commercial Water Damage Restoration
    • Manufacturing Facility Water Damage Restoration
    • Places of Worship Water Damage Restoration
    • High Rise Water Damage Restoration
    • Retail Water Damage Restoration
    • Multi-Family Building Water Damage Restoration
    • Senior Living Water Damage Restoration
    • Military & Municipal Facility Water Damage Restoration
    • Hospitality Hotel Water Damage Restoration
    • School & Educational Facility Water Damage Restoration

ServiceMaster By Simons works closely with:

  • Real Estate Professionals
  • Property Management Professionals
  • Homeowners
  • Business owners
  • Insurance Agents
  • Insurance Adjusters

What equipment does ServiceMaster Restoration By Simons use to get my property and its structure dry?

ServiceMaster Restoration By Simons uses state-of-the-art equipment and technology to get your properties structure dry. This advanced technology is necessary to the efficacy and efficiency of the drying and restoration process of your properties structural drying.

Some of the equipment used for structural drying include:

  • Dehumidifiers
  • Air Movers
  • Negative Air Fans
  • Thermal Imaging Cameras
  • Moisture Meters
  • Wood Floor Drying Systems
  • Dessicants
  • Anti-Microbial Solutions
  • Truckmounted Water Extraction Units
  • Portable Water Extraction Units

Have Questions or Need More Information?

ServiceMaster Restoration By Simons is here to serve you. If you have questions about the Water Damage Restoration process, or you are concerned about Water Damage Restoration services performed by another company, give us a call. We’d be happy to answer your questions.

If your home or business has been affected by Water Damage as a result of weather, human error or mechanical failure, ServiceMaster Restoration By Simons is the here to restore your property – FAST! As Chicagoland’s trusted name in Water Damage Restoration, it is important to know that you can rely on the expertise and professionalism required to return your property to normal. Call ServiceMaster Restoration By Simons immediately at 773-376-1110 or toll free at 855-9-SIMONS (855-974-6667)

Frequently Asked Questions

There are several factors to consider when asking this question. Is it a commercial or residential water or flood damage? What is the square footage of the property that’s been affected? What type of water has the property been exposed to, Category 1 water or Category 3 water? Is the area in question occupied or vacant? The answers to these questions help to determine the cost of Water & Flood Damage Restoration services to your Chicago or Suburban property.
Residential Water Damage Cleanup services can sometimes average between $3000 – $10,000 and
Commercial Water Damage Cleanup services can sometimes range between $3000 and $30,000.
Call ServiceMaster Restoration By Simons at 773-376-1110 to begin a Water & Flood Damage Restoration assessment and estimate for your property.
Under normal circumstances, property insurance policies cover 100 percent of water & flood damage restoration services, excluding your policy’s deductible. Make sure to confirm Water Damage coverage and endorsement details with your insurance agent.
Drying time is determined by a combination of factors, including the location, duration and source of water, the types of building materials, the weather conditions and how quickly emergency services begin. Through consistent monitoring and evaluation of the drying process, we can determine when the drying is complete. Your carpet may feel dry to the touch, but padding and subfloors may still be wet underneath. While there are no rules to determine how long your property will take to dry, we can tell you it may take between three and five days or more, depending on the conditions.

Not necessarily. We will adjust the temperature to its optimum setting for the proper drying conditions. Please do not change the setting or shut off the HVAC system. If you do, you may prolong the drying process.

Additionally, opening your windows to assist the drying process is not always recommended. Outside weather conditions may vary, so the technician will determine when and if the outside air is appropriate.

There are a few reasons your carpet may not be salvageable, including:
Delamination (occurs when the backing separates from the carpet fiber)
Loss of adhesion (may be caused by prolonged exposure to water or age of the carpet)
Permanent stains
Carpet covers wood flooring (to salvage the wood flooring)
Our technicians will evaluate moisture content, determine the severity of the damage and may have to remove some of your ceiling for ventilation. Wet insulation can also be a hazard and may need to be removed.
Wood flooring must be evaluated during the drying process. We employ specialized drying systems and dehumidifiers that enable us to create an environment where wood floors can dry more efficiently and resume their original shape. Due to the density of hardwood flooring and urethane finishes, drying may take up to three weeks or longer. If you filed a claim, your insurance adjuster will work with you to make the final decision as to whether floors will need to be refinished or replaced.
If you file an insurance claim, you may receive guidance from your insurance representative. However, this is a decision you must reach on your own. Here are several things to consider. Safety is paramount. Our equipment is as childproof as possible, but we require your supervision to make sure no children play with it. Air movers and dehumidifiers will create noise and make your property drafty for a few days. It is important that the equipment remains on, so if the noise is disruptive to you, you might want to consider an alternate place to stay.
It is not unusual to smell odors during the drying process. Increased heat and humidity can also lead to increased odors that may be coming from the drying building materials, or dormant spill and accident areas. Do not confuse these normal odors with the odor of mold. As the drying process continues and humidity levels drop, you’ll notice these odors disappearing on their own. Deodorizers are often used to minimize these effects as well.
Hard surfaces can be cleaned and sanitized. Affected items that cannot be sanitized require disposal. Porous materials such as drywall, ceiling tiles, insulation, particleboard, paneling, etc., that have been directly affected should be removed during the emergency service visit.