Call: 773-376-1110


ServiceMaster Restoration By Simons - Chicago - Oak Park/River Forest IL

ServiceMaster Cleaning By Simons - Skokie/Evanston/Wilmette/Northbrook/North Shore IL

Water Damage Restoration and Flood Damage Restoration

Water And Flood Damage Restoration Chicago, IL — ServiceMaster Restoration By Simons — IICRC Certified Master Water Restorer


ServiceMaster Restoration By Simons serves the Water Damage Cleanup & Restoration and Specialty Cleaning needs of homes and businesses in Chicago, Oak Park-River Forest, and Chicago’s North Shore. As the area’s trusted, go-to service provider, ServiceMaster Restoration By Simons is an MBE/WBE certified and family operated company that is industry certified by the IICRC as a Master Water Restorer and Master Fire & Smoke Restorer. We are also members of the Restoration Industry Association (RIA) Our staff of estimators, project managers, and technicians are held to the strict standards dictated by the Water Damage Restoration Industry and adhere to best practices and use state-of-the-art equipment and technology to get your property cleaned, dried, and restored — FAST!


I Have Water Damage. Who Should I call?


Immediately call ServiceMaster Restoration By Simons. An unwelcomed event like water or flood damage to your home or business is overwhelming, frustrating and time consuming. The destruction that water damage causes to the construction material used in building your property is immediate and if not mitigated quickly, can be permanent. ServiceMaster Restoration By Simons provides emergency water damage cleanup and flood restoration services to prevent the further destruction of your property’s walls, ceilings, floors and furnishings.

For more than 60 years, ServiceMaster Restoration By Simons has been America’s trusted professional for Water Damage Cleanup & Restoration and when you need help, you want the BEST.


Are there different types of Water Damage?


Yes. Clean water damage from a burst water supply line pipe on your property is considerably different than water damage from a sewer backup. As an IICRC Certified Firm, ServiceMaster Restoration By Simons follows IICRC S500 Standards for Professional Water Damage Restoration. Click here to learn about the 3 Categories of Water and the 4 Primary Classifications of Water Damage.

The services we perform include:


What Process Does Your Water Damage Restoration Service Follow?


Upon the arrival of ServiceMaster Restoration By Simons at your property, our trained IICRC Certified project manager will begin assessing damages and planning how to mitigate the water’s damage to the property.

Some of the assessments we perform include:


Water Damage Restoration


Will ServiceMaster Restoration By Simons Guide Me Through the Insurance Process?


Absolutely. As a QRV or Quality Restoration Vendor, ServiceMaster Restoration By Simons is part of the elite group of national ServiceMaster franchises chosen to take part in national contract agreements with most major insurance companies. That means that we follow the strict guidelines administered by these insurance companies and provide a direct pipeline to your insurance company. It also means that you don’t need to be caught in the middle during the claims process. When applicable, we work directly with your insurance to make sure that your property is properly restored after water damage.

Water Damage Restoration


Who Can Receive Water Damage Cleanup Restoration Services From ServiceMaster Restoration By Simons?


Because of our expertise in the cleaning and restoration industry, we serve both residential and commercial clients. ServiceMaster Restoration By Simons provides the following water damage cleanup and flood damage restoration services:


ServiceMaster Restoration By Simons Works Closely With:



What Equipment Does ServiceMaster Restoration By Simons Use to Dry My Property?


Water Damage Restoration


ServiceMaster Restoration By Simons uses state-of-the-art equipment and technology to get your property’s structure dry. This advanced technology is necessary to the efficacy and efficiency of the drying and restoration process.

Some of the equipment used for structural drying include:


Water Damage Cleanup


The most devastating of natural disasters—such as a flood—happen without warning. Other unfortunate events, like pipe bursts, leaking water heaters and other plumbing mishaps also occur when least expected, but leave behind a similar amount of water damage and devastation. We understand that for Chicago and suburban residents and businesses, experiencing water damage can be difficult and stressful. In addition, damage caused by water can increase substantially if not addressed promptly.

With ServiceMaster water damage restoration services, you can expect and depend on fast, competent water damage cleanup. In Chicago and the surrounding area, we are on-site within 2-4 hours to halt further damage and remove all water and moisture. After that, we’ll work tirelessly to restore your home or business to its former condition.

Have Questions or Need More Information?

ServiceMaster Restoration By Simons is here to serve you. If you have questions about the water damage cleanup and restoration process or you are concerned about the services performed by another company, give us a call. We’d be happy to answer your questions.

If your home or business has been affected by water damage as a result of weather, human error or mechanical failure, ServiceMaster Restoration By Simons is the here to restore your property — FAST!  As Chicagoland’s trusted name in water damage cleanup restoration, it is important to know that you can rely on the expertise and professionalism required to return your property to normal. Call ServiceMaster Restoration By Simons immediately at 773-376-1110 or toll free at 855-9-SIMONS (855-974-6667).

Frequently Asked Questions

Dealing with water damage after a flood or severe storm is never something home or business owners look forward to. Often times the process not only seems time consuming and tedious, but also expensive. How much does a water damage restoration job really cost and what is included in the pricing?

Here at ServiceMaster Restoration by Simons, In our years of experience serving the Chicagoland area, we have found that many of our clients tend to assume projects like this cost around $5,000. Little do they know, this is just a generic figure and the actual price tag to fix water damage could be lower or higher.

Without understanding what factors into the actual cost of this repair service, it becomes impossible for customers to make important informed decisions. Fortunately, our expert technicians will always be more than happy to explain the scope of services for our customers so they fully understand what they’re dealing with before deciding anything permanent.

To help you better understand what you can expect to pay in the event of water damage, we’ve used our years of experience to break the process down.  The actual cost of water damage restoration services varies largely for two main reasons. First, the pricing of a job is completed on a case-by-case basis. Second, different companies will always offer differ quotes on the same job. Determining how much a particular job will cost is easy — simply ask for a quote.

However, we caution our customers to look beyond a simple verbal quote or over-the-phone estimate.  Instead, make sure your contractor offers you a written quote breaking down all of the individual costs of the operation so you have the documents in your records and for your convenient reference.  Not all contractors do this automatically, so be sure to ask for it specifically.

Understanding how a contractor prices a job:

A variety of factors are taken into consideration when a contractor is determining the pricing of a job. Generally, the more water a contractor is dealing with, the higher you will be charged.

Other factors of consideration include:

  • The height of water
  • The amount of water that still needs to be extracted
  • Water type
    • There are three categories of water:
      • Clean water which does not pose any health risks
      • Grey water which comes from sources with physical, biological or chemical pollutants like kitchen waste water or laundry water. Grey water can cause illness or discomfort to those exposed to it or consuming it.
      • Black water which is highly toxic and absolutely unsanitary. This includes sewage and flood water.
    • Obviously, you can expect to pay more if the water type is dangerous and therefore requires more effort to clean.
  • Size of the affected area
    • This is usually measured by square feet.
  • The extent of the damage
  • The materials involved

Residential Water Damage Cleanup services can sometimes average between $3000 – $10,000 and
Commercial Water Damage Cleanup services can sometimes range between $3000 and $30,000.
Call ServiceMaster Restoration By Simons at 773-376-1110 to begin a Water & Flood Damage Restoration assessment and estimate for your property.

Under normal circumstances, property insurance policies cover 100 percent of water & flood damage restoration services, excluding your policy’s deductible. Make sure to confirm Water Damage coverage and endorsement details with your insurance agent.
Drying time is determined by a combination of factors, including the location, duration and source of water, the types of building materials, the weather conditions and how quickly emergency services begin. Through consistent monitoring and evaluation of the drying process, we can determine when the drying is complete. Your carpet may feel dry to the touch, but padding and subfloors may still be wet underneath. While there are no rules to determine how long your property will take to dry, we can tell you it may take between three and five days or more, depending on the conditions.

Not necessarily. We will adjust the temperature to its optimum setting for the proper drying conditions. Please do not change the setting or shut off the HVAC system. If you do, you may prolong the drying process.

Additionally, opening your windows to assist the drying process is not always recommended. Outside weather conditions may vary, so the technician will determine when and if the outside air is appropriate.

There are a few reasons your carpet may not be salvageable, including:
Delamination (occurs when the backing separates from the carpet fiber)
Loss of adhesion (may be caused by prolonged exposure to water or age of the carpet)
Permanent stains
Carpet covers wood flooring (to salvage the wood flooring)
Our technicians will evaluate moisture content, determine the severity of the damage and may have to remove some of your ceiling for ventilation. Wet insulation can also be a hazard and may need to be removed.
Wood flooring must be evaluated during the drying process. We employ specialized drying systems and dehumidifiers that enable us to create an environment where wood floors can dry more efficiently and resume their original shape. Due to the density of hardwood flooring and urethane finishes, drying may take up to three weeks or longer. If you filed a claim, your insurance adjuster will work with you to make the final decision as to whether floors will need to be refinished or replaced.
If you file an insurance claim, you may receive guidance from your insurance representative. However, this is a decision you must reach on your own. Here are several things to consider. Safety is paramount. Our equipment is as childproof as possible, but we require your supervision to make sure no children play with it. Air movers and dehumidifiers will create noise and make your property drafty for a few days. It is important that the equipment remains on, so if the noise is disruptive to you, you might want to consider an alternate place to stay.
It is not unusual to smell odors during the drying process. Increased heat and humidity can also lead to increased odors that may be coming from the drying building materials, or dormant spill and accident areas. Do not confuse these normal odors with the odor of mold. As the drying process continues and humidity levels drop, you’ll notice these odors disappearing on their own. Deodorizers are often used to minimize these effects as well.
Hard surfaces can be cleaned and sanitized. Affected items that cannot be sanitized require disposal. Porous materials such as drywall, ceiling tiles, insulation, particleboard, paneling, etc., that have been directly affected should be removed during the emergency service visit.