Your dreams have come true! You have a pool in your yard! The bad news is you never had one installed and it appeared overnight. What you likely have is a broken water line. The water supply line is connected to and allows water to your Chicagoland property from the… Read More »Why a Water Supply Line Breaks and How to Handle It
Basements are extremely common in the Chicagoland area; it’s rarer to find a home without one. But, sorry to say, finding a leak in a basement is also a frequent occurrence. Insurance claims show that 98% of these spaces encounter water damage at some point. This problem must be addressed… Read More »Understanding Why Basements Leak
About the only time you want to hear the sounds of snap, crackle and pop is from a fireplace or your breakfast cereal, but never from the water pipes in your Chicagoland home or business. And once one ruptures, it can release hundreds of gallons per hour, causing extensive… Read More »Why Pipes Freeze and How to Stop it From Happening to You
When your Chicagoland home experiences water damage, it can be traumatic. You may need to replace furniture, electronics, flooring, or even structural parts of your house. But what can make it more painful is the loss or damage of items that have sentimental value. Those can’t be replaced by a… Read More »The Need For Content Cleaning After Water Damage
Anyone who has ever lived in the Chicago area understands how unrelenting the cold winters can be. The average daytime temperature is in the mid-30s, but at night the typical temperature is in the mid to low 20s. And we usually get around 37 inches of snowfall. So it’s no… Read More »Frozen Pipes in Chicago: Problems and Prevention
If a washing machine overflows in your Chicago area home, it can be quite a headache. But before we discuss what to do if it happens to you, here are the leading causes of why it happens. Knowing this information may save it from happening to you. Washing Machine… Read More »Washing Machine Overflows – Causes and Clean-Up
In various industries, specialized jargon is commonly used, containing technical language that’s understood primarily by those involved in specific trades or professions. The disaster restoration field is no exception. However, if you find yourself in need of the services provided by Chicago’s own ServiceMaster by Simons, it’s crucial that you… Read More »12 Common Disaster Restoration Terms You May Need to Know
The word “mites” may conjure up in our minds the thought of dust mites. But if you’re having a mold problem in your Chicago area home, then you probably also have mold mites, which, as the name suggests, feed upon mold. As mold needs darkness, dampness, and organic material… Read More »What Are Mold Mites & How to Get Rid of Them
Dealing with a clogged kitchen sink in your Chicagoland home is a common plumbing issue that can be quite frustrating. However, several straightforward methods exist to unclog a kitchen sink without needing to call a plumber, saving you a significant amount of money. Here are four effective techniques:… Read More »How to Prevent Water Damage Caused by a Clogged Kitchen Sink
"We had a terrific experience with ServiceMaster. Sam and his crew were a pleasure to work with. He was prompt with his initial response, took the time needed to carefully inspect our basement and describe exactly what was needed, and completed the promised work under budget and to perfection. In addition to a job well done, he also seemed to treat his crew very well. He was careful to make certain we knew their names before he departed, and the entire team was professional and communicative any time we had questions. Highly recommended."
Eric P.
"ServiceMaster-RestorationbySimons provided exceptional service in response to flooding at the home of Dorothy Kane, following a storm and heavy rain. The team was professional, efficient and worked very hard to complete the cleanup and remove the related debris. We are very thankful and appreciative of this team. Sam and Nasutsa are amazing and we highly recommend this company. THANK YOU!!"
Synde M.
"ServiceMaster Restoration by Simons could not have been a better partner in getting through a recent rain water infiltration episode at my lakefront high-rise rental condo. These guys were prompt, professional and productive from the moment I called frantically looking for help right through final pick-up of their moisture mitigating equipment the next week. All the while, their excellent customer service approach kept me informed + updated (aka: "calm") about the processes being utilized to dry the unit out, remove the damaged flooring materials, etc. and help ward off secondary loss. Obviously, I hope to never experience another disaster like this, but, if I do, I know having ServiceMaster Restoration by Simons as a resource will help me endure and emerge with my property protected and my sanity intact."
Scott B.
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