Here at ServiceMaster Restoration by Simons, we know that clients are often under-informed when it comes to what their homeowners insurance policy does and does not cover. That’s why we created this list of 5 questions we recommend asking your insurance agent to better understand your coverage.
Your dreams have come true! You have a pool in your yard! The bad news is you never had one installed and it appeared overnight. What you likely have is a broken water line. The water supply line is connected to and allows water to your Chicagoland property from the… Read More »Why a Water Supply Line Breaks and How to Handle It
Often, the destruction you see after a fire merely represents the tip of an iceberg. Another threat to your personal and business property lurks beyond charred remains and waterlogged debris – smoke damage. Your belongings’ soundness and value could be threatened by it and it’s frequently underestimated. In such… Read More »The Silent Threat of Smoke Damage to Your Chicagoland Property
In various industries, specialized jargon is commonly used, containing technical language that’s understood primarily by those involved in specific trades or professions. The disaster restoration field is no exception. However, if you find yourself in need of the services provided by Chicago’s own ServiceMaster by Simons, it’s crucial that you… Read More »12 Common Disaster Restoration Terms You May Need to Know
In the event of water damage to your Chicagoland residence or business, swift action is imperative. Delaying response, even for a brief period, can lead to the rapid growth of mold and mildew within 24-48 hours, according to FEMA. Whether it’s a ruptured water supply pipe, an overflowing washing… Read More »Understanding Insurance and Water Damage Claims in Chicago
The sewer systems in the Chicago area, as well as in many older cities worldwide, were constructed over a century ago, long before the concept of wastewater treatment existed. Originally designed to handle sanitary flow and a limited amount of stormwater, these local sewer systems now face the challenge… Read More »The Cause and Prevention of Sewer Backups in Chicago
As winter approaches, many Chicagoans leave their homes to escape the cold weather and become snowbirds in a warmer climate for a while. Or maybe they’ve moved to a new home and their old home is sitting vacant until they get a buyer. No matter the reason why a house… Read More »7 Ways to Protect Your Vacant Chicagoland Property
Stop, drop, and roll. Head for the cellar. Duck under a doorway. Most advice for saving yourself from a disaster is simple and easy to remember. But the process of saving your Chicagoland home or business after a catastrophe is another story. When you realize that you need more restoration… Read More »3 Mistakes to Avoid When You Need Disaster Restoration
When your Chicagoland property experiences water damage, you’re frequently urged to contact a water damage restoration specialist to handle cleaning and repairs. But why? Aren’t you able to take care of it yourself? What’s so great about what restoration professionals accomplish that’s better than what you could do? The science… Read More »Why Should You Call a Water Damage Restoration Professional?
"We had a terrific experience with ServiceMaster. Sam and his crew were a pleasure to work with. He was prompt with his initial response, took the time needed to carefully inspect our basement and describe exactly what was needed, and completed the promised work under budget and to perfection. In addition to a job well done, he also seemed to treat his crew very well. He was careful to make certain we knew their names before he departed, and the entire team was professional and communicative any time we had questions. Highly recommended."
Eric P.
"ServiceMaster-RestorationbySimons provided exceptional service in response to flooding at the home of Dorothy Kane, following a storm and heavy rain. The team was professional, efficient and worked very hard to complete the cleanup and remove the related debris. We are very thankful and appreciative of this team. Sam and Nasutsa are amazing and we highly recommend this company. THANK YOU!!"
Synde M.
"ServiceMaster Restoration by Simons could not have been a better partner in getting through a recent rain water infiltration episode at my lakefront high-rise rental condo. These guys were prompt, professional and productive from the moment I called frantically looking for help right through final pick-up of their moisture mitigating equipment the next week. All the while, their excellent customer service approach kept me informed + updated (aka: "calm") about the processes being utilized to dry the unit out, remove the damaged flooring materials, etc. and help ward off secondary loss. Obviously, I hope to never experience another disaster like this, but, if I do, I know having ServiceMaster Restoration by Simons as a resource will help me endure and emerge with my property protected and my sanity intact."
Scott B.
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