The Importance of Storm “Four” Knowledge

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Throughout life, there are many things you plan for. You try to structure your education so you’ll have a fulfilling and well-paying job. You may plan for a vacation weeks or even months ahead. Maybe you designed the type of home you wanted, gathering blueprints, getting contractors lined up, choosing color swatches, etc.

But unfortunately, many of us don’t plan for disasters, natural or man-made. When they happen, people may say things like, “But I never saw it coming,” and “We didn’t have time to react.” Well, the time for action is long before a tragedy befalls you or your property!

The Chicagoland area is susceptible to a variety of storms – everything from blizzards to floods to tornados. So, what can you do? According to FEMA, there are four main ways to prepare for storms that you can and should undertake NOW:

Four Main Ways to Prepare For a Storm

1. Get Informed – Chicago has an emergency management office and a Red Cross Chapter. These organizations provide vital information concerning local emergency response arrangements, evacuation plans and emergency shelters. It’s also a good idea to invest in a NOAA Weather Radio that will alert you during any time of the day or night when possible destructive conditions materialize.

2. Make a Plan

  • Conduct a family meeting that will inform everyone what your emergency plans are.
  • Have an out-of-town contact that each one knows the number to. This is who you’ll call to inform where you are after a disaster strikes.
  • Teach your children how and when to call emergency numbers.
  • Have a prearranged location picked out as the place your family will meet in case you get separated from one another. Make sure everyone knows not only the best escape routes but the safe places to go inside your home if a tornado approaches.
  • Know how and when to turn off water, gas and electricity at the main switches or valves.
  • Have fire extinguishers ready and show everyone where they’re located and how to use them.
  • Inventory your possessions and keep that list along with important documents in a safe deposit box.
  • Keep your homeowners or renter’s insurance company’s telephone numbers readily available. (Also, be sure to keep ServiceMaster Disaster Restoration By Simons phone number close at hand!

3. Assemble a Kit – this is a collection of basic family needs you’ll need after a disaster. These should be stored in a portable container and enough to last you three days. It should include food, water, a battery powered radio, a flashlight, etc. You can find a full list of items for your survival kit at redcross.org

4. Maintain Your Plan – every six months, review your plans with your family, conduct evacuation drills and restock expiring food and perishables in your kit. Also, confirm your fire extinguisher is recharged and smoke alarm batteries are replaced.

 

Alan Lakein, an author on personal time management, once wrote, “Planning is bringing the future into the present so that you can do something about it now.” That’s very empowering when you think about it. It’s almost like time traveling without a DeLorean or having to mess with all that space-time continuum stuff. Planning ahead for emergencies can also bring you great peace of mind. Think of it as an insurance policy against future disasters without the pesky premiums.

If your Chicagoland home or business has been damaged by ANY type of storm or disaster, be sure to contact ServiceMaster Disaster Restoration By Simons immediately. They’re the trusted name that will return your property back to pre-loss conditions – FAST!

 

About ServiceMaster Restoration By Simons:

ServiceMaster Restoration By Simons, is a 2020 recipient of the Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-376-1110 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com

How a Disaster May Add Value to Your Chicagoland Property

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Property damage from water, fire, mold, and storms can feel devastating. While experiencing a disaster, it’s hard to find an upside. But a disaster could increase your Chicagoland property value in the long run if you have the right homeowner’s coverage and restoration professionals working on the job. You see, when you file a homeowner’s claim, your contractor’s job is to get the home back to pre-loss condition. But oftentimes it turns out better, particularly if you live in an older home.

The Importance of Proper Restoration

When you experience damage to your home, it’s extremely important to have the loss inspected by ServiceMaster Restoration By Simons. Proper restoration is the key to not only maintaining the value of your home, but potentially increasing its value. If damage is left unattended or is incorrectly restored or repaired by DIY efforts or a cut-rate contractor, you run the risk of additional and significant damage in the long run.

Insurance Terms to Understand

“Pre-loss condition” is an important insurance term and concept. The definition is: the condition property was in the moment before a damage occurred. Assuming your loss is covered under your policy, your insurance will pay to bring your property back to its pre-loss condition with your deductible being your only out of pocket cost.

Besides pre-loss condition, you may also hear the term “comparable materials and quality” when dealing with your insurance company. So, this means that any irreparably damaged materials resulting from the loss will be exchanged with the same or similar material of equal quality. For example, if the laminate flooring in your kitchen gets destroyed, it’ll be replaced with laminate flooring of like quality, even if the same flooring no longer exists.

In a home that’s relatively new, you probably won’t see much of an increase in value. But in an older Chicago area home, the damage to your property may turn out to be advantageous when decades old flooring, cabinets, carpets, etc., are replaced with brand new furnishings.

When to Upgrade

One thing many homeowners aren’t aware of is that they can choose to make upgrades in the event of an insurance claim. So, if you were planning a remodel but hadn’t saved up for it yet, you may be able to afford it now. This is the time to turn your damage into your benefit. Did you know that your insurance company will still only pay for comparable materials and quality less your deductible, but they certainly won’t complain if you decide to spend extra money out of your pocket to upgrade those materials. In fact, they’re happy if you do as they’re now insuring a higher quality home, and that’s a good thing in their book.

What your insurance will cover

As an example of how this would work, let’s say your kitchen cabinets and laminate counter were ruined by water damage. Your insurance will pop for replacement cabinets and a counter of comparable materials and quality, but you’ve already been thinking about a kitchen remodel and have been saving for a future project. So, you can now combine the money you’ve been saving and the money the insurance is paying to upgrade to much higher quality materials for a significantly lower out-of-pocket cost. By doing this, you vastly improve your Chicagoland property value, especially when upgrading areas of your home like the kitchen or bathroom that can be expensive to remodel but are extremely attractive to buyers.*

Whether you upgrade or not, having your home restored professionally should be your highest priority. Doing so not only increases the value of your home but will also ensure the damage is completely repaired and won’t come back to haunt you in the future.

ServiceMaster Restoration By Simons is the Chicagoland company of choice for commercial and residential disaster restoration. Our expert staff handles large and small insurance losses and works closely with insurance adjusters, managers, building owners, developers, homeowners, and renters.

*Do not purposefully destroy areas of your home you want remodeled so you can save some money! Besides being unethical, your homeowner’s policy will not cover intentional acts in which you deliberately try to damage your property.

About ServiceMaster Restoration By Simons:

ServiceMaster Restoration By Simons, 2020 recipient of the Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the Honorable Mentioned Award for 2020 Skokie Business of the Year. We are MBE/WBE certified, and family-operated.  We are an IICRC Certified and OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. ServiceMaster Restoration By Simons provides commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-376-1110 or visit www.servicemasterbysimons.com.

Residential Water Damage: What Do I Do If I’ve Got a Faulty Water Line?

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Faulty Water Supply Lines – Stabilization & Recovery – Residential Water Damage – ServiceMaster Restoration By Simons – Chicago

 

ServiceMaster Restoration By Simons, Chicagoland’s Trusted Name In Water Damage Restoration and Fire Damage Restoration, has compiled this checklist of things that you can do to help stabilize your property after the discovery of a Faulty Water Supply Line.

 

 

I’ve got a faulty water line! Now what?

 

Even though it is now spring, it looks like the chilly weather might be sticking around in Chicago for a little while longer. As the frost from the latest storms melts and soil surrounding your property corrodes, it is possible that holes or cracks may develop in your water main. If left untreated, these cracks and holes can cause extensive damage in office buildings, churches, schools, multi-family residential buildings, and standard homes, leaving property owners inconvenienced and with a hazard on their hands.

 

Why should I care about my waterline?

 

On another property, the main water line is the primary pipe that brings water into the building. This pipe is typically located underground and connects your property to your community’s water source. Your water line is not the same as your private sewer lateral, which removes used water and sewage from your property. Since water lines remain underground and under constant pressure, it is easy for them to break and cause water to flow to surface levels. Though this may seem like something fairly easy to deal with, faulty water lines can lead to contaminated water entering your property, presenting significant health hazards to those in the building.

 

What steps should I take if my waterline is faulty?

 

When you discover or even suspect that your water line is faulty, it’s crucial that you shut off all appliances in the building and avoid drinking or using tap water. There should almost always be a shutoff valve somewhere on the property that will allow you to cut off the flow of water through the primary pipe in the event of an emergency or it is being faulty. Sometimes your public utility service will shut off the water before you even notice there is a problem, but if this does not occur you can always find the property-owner shutoff valve and turn off the water yourself. You will need a water meter key to do this. After you manage to get the water to stop flowing, be sure to call a plumber ASAP so they can fix the problem before the water starts to damage your property beyond repair.

 

Why Choose ServiceMaster Restoration By Simons?

 

As an IICRC Certified Firm, ServiceMaster Restoration By Simons follows IICRC S500 Standards for professional water damage restoration. Our IICRC certified technicians will assess the water damage on-site and determine the best course of action to restore your damaged property. For example, clean water damage from a faulty water line pipe on your property is considerably different than water damage from a sewer backup. As leading experts in the field, we will quickly determine the best course of action so your family or business can get back to normal as soon as possible.

 

The different water damage restoration services we perform include:

 

 

What is our Water Damage Restoration process for a  faulty water line?

 

Upon ServiceMaster Restoration By Simons’s arrival to your property, our trained IICRC Certified project manager will begin the assessment of any damage and will plan the mitigation of the water’s damage to the property.

 

Some of the faulty water line assessments we perform include:

 

  • Identifying the specific location of the waterline and the subsequent water damage to your property.
  • Determining the water’s path throughout the property using thermal imaging equipment.
  • Determining areas in the property affected by the water damage, such as ceilings, walls, flooring, fixtures, and mechanical damage.
  • Determining the best plan of attack. We will determine the best way to dry your property and what equipment we’ll use to do it.

 

D.I.Y. – Can I handle cleaning up any water damage or faulty water lines myself?

 

Simple drying techniques are often not enough when drying water in the aftermath of a leak, spill or flood. Carpets, walls, paneling, baseboards, and floor coverings are porous, which means extensive water damage cleaning is required. Surface cleaning only removes visible contamination, but microorganisms are often left behind, which can potentially cause health problems, unpleasant odors or, worst of all, mold growth! All surfaces affected by water damage must be thoroughly cleaned, dried, disinfected and deodorized by a trained professional like the ones at ServiceMaster Restoration By Simons in order to properly eliminate disease-causing bacteria, fungi, and viruses.

 

What are the 3 basic categories of water found when water damage strikes?

 

Category 1: Known as “clean water,” this type of water originates from a sanitary source and poses no substantial risk from dermal exposure, ingestion, or inhalation. However, it may not always remain clean after it comes into contact with other surfaces or materials. Some examples of “clean water” are broken water supply lines, tub or sink overflows or appliance malfunctions that involve water supply lines.

Category 2: Known as “grey water,” this type of water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Examples of this category of water include toilet bowls filled with urine (but no feces), sump pump failures, seepage due to hydrostatic failure, and water discharge from dishwashers or washing machines.

Category 3: Known as “black water,” this water is grossly contaminated and may contain pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. A sewage back-up will typically include category 3 water. Other examples of this type of are toilet bowl water (with feces), sewer back-up, seawater, rising water from rivers or streams, ground surface water or standing water.

 

What kind of equipment will we use?

 

ServiceMaster Restoration By Simons uses state-of-the-art equipment and technology to get your properties’ structure dry. Our advanced technology is necessary for the efficacy and efficiency of the drying and restoration process of your property.

 

Some of the equipment used for structural drying includes:

 

  • Dehumidifiers
  • Air Movers
  • Negative Air Fans
  • Thermal Imaging Cameras
  • Moisture Meters
  • Wood Floor Drying Systems
  • Desiccants
  • Anti-Microbial Solutions
  • Truck-mounted Water Extraction Units
  • Portable Water Extraction Units

 

How much does water damage clean-up cost?

 

The average cost of drying out your property, performing restoration services from a “clean” water leak (not grey or black water) can be costly and average anywhere between $3,000 and up. Reconstruction work to correct the damage done to areas like drywall, baseboards, paneling, carpeting, and padding range from $5,000 and up, depending on the size of the affected area.

 

Will ServiceMaster Restoration By Simons guide me through the insurance process?

 

As a QRV or Quality Restoration Vendor, ServiceMaster Restoration By Simons is part of the elite group of national ServiceMaster franchises chosen to take part in the national contract agreements with most major insurance companies. Some of the insurance companies we work directly with include State Farm, Allstate, Liberty Mutual, Hanover, Chubb, Asco, Progressive, Travelers, USAA, Farmers, Nationwide, AIC, Zurich, American Family, and Erie, among others. That means that we prescribe to the strict guidelines and to the required estimating software administered by these insurance companies and provide a direct pipeline to your insurance company. It also means that you don’t have to be the middle person in the process. We work and communicate directly with your insurance provider to ensure your property is properly restored after water damage, bringing your home or property back to its pre-loss conditions.

 

ServiceMaster Restoration By Simons is an MBE/WBE certified firm and family-run company serving Chicago, Oak Park, River Forest, and the North Shore.  ServiceMaster Restoration By Simons provides disaster restoration services including Water & Flood Damage Restoration,  Fire & Smoke Damage Restoration,  Mold Remediation and a wide range of interior specialty cleaning including Hoarder & Clutter Cleaning,  Post-Construction Cleaning, Carpet Cleaning and Upholstery Cleaning to residential and commercial customers residing in Chicago, Oak Park-River Forest, and the North Shore.  For more information, give us a call at 773-376-1110 or visit servicemasterbysimons.com.

 

 

Nasutsa Mabwa
Nasutsa Mabwa
Nasutsa Mabwa is President of ServiceMaster Restoration By Simons, an MBE/WBE City of Chicago and State of Illinois certified firm. She is a 2018 Chicago Business Journal Influential Women in Business Honoree, a member of Crain’s Chicago Business 40 under 40 and a 2018 ServiceMaster(c) Achiever Award recipient. She serves on the board for the Civic Federation, sits on the Board of Directors-Executive Committee of the Evanston Chamber of Commerce, and the serves on Advisory Board for Roosevelt University’s Marshall Bennett Institute of Real Estate. She is IICRC certified for WRT & FSRT.

Does Your Building Project Budget for Post Construction Cleaning Costs? Here’s Why It Should.

If you’re planning a residential or commercial construction project and you’re not already thinking about a plan for clean up afterwards, you should be. The professionals at ServiceMaster Restoration by Simons have decades of experience in cleaning up after construction projects. You’d be surprised how often we find that customers have forgotten to budget for or schedule a post-construction cleaning until the very last minute.

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Budgeting For Post Construction Cleaning Costs – ServiceMaster Restoration By Simons Chicago – Oak Park/River Forest – North Shore IL

 

If you’re planning a residential or commercial construction project in Chicago, Oak Park/River Forest, or the North Shore, and you’re not already thinking about a plan for clean up afterward, you should be. The professionals at ServiceMaster Restoration by Simons have decades of experience in cleaning up after construction projects. You’d be surprised how often we find that customers have forgotten to budget for or schedule a Post Construction Cleaning until the very last minute.

The problem is, customers, don’t realize that post-construction cleaning is an important part of any building project. They don’t understand that Post Construction Cleaning is some of the most important projects a restoration company will take on. These kinds of jobs usually require a company’s entire crew to be onsite for anywhere between a few days to a whole week depending on whether it is a residential or commercial project.

We like to make sure that customers understand the level of care and commitment that goes into each of our post-construction cleaning projects. The professionals at ServiceMaster Restoration By Simons are IICRC Certified and well-trained in providing unrivaled and thorough post-construction cleaning. We use products and equipment that meet the highest standards to remove all dust and debris properly. Some of the post-construction cleanup services we offer the Chicagoland area include:

  • Dusting air diffusers
  • Cleaning light fixtures within the construction area
  • Cleaning restroom fixtures
  • Wall washing or spot cleaning walls
  • Ceiling washing
  • Cleaning interior windows
  • HEPA Vacuuming
  • Cleaning carpet areas
  • Damp mopping hard-surface floors
  • Renewing hardwood floors
  • Roto buffing ceramic tile or linoleum

For larger jobs that need further cleaning after construction work has cleared, we often bundle the cleanup with these services:

Our process is one that maximizes efficiency while still delivering the highest level of service. Ideally, our process begins well before the construction project occurs — when a customer reaches out proactively for a quote. No worries if you’re one of the many who let post-construction fall by the wayside during the planning stages; if we can accommodate your dates, we will absolutely still offer quotes to contractors and homeowners who reach out during the construction project. After our professional quote is approved and we are hired for a Post Construction Cleaning, we begin to formulate a scope based on the job’s specific needs and we gather up the necessary personnel and equipment.

Sometimes, we are asked to begin our on-site cleaning for a mid-way cleaning while construction is still taking place. This is helpful for large construction projects that generate so much debris that it creates an unsafe environment and poor air quality for workers. We are available to come in and clean periodically during construction so that waste and dust are properly removed and workers can continue building and renovating on schedule.

Most of the time, though, our on-site cleaning starts immediately after construction concludes. We have two primary objectives during our cleanup: The first, to eradicate and control the dust generated by sanding and plastering before it ends up in the air ducts; and the second, to remove all dust and debris in a timely manner to restore safety to the job site. We do this in five steps:

  1. Schedule air duct cleaning
  2. Wipe down all hard surfaces, nooks and crannies, furniture, and items in renovation space
  3. HEPA vacuum carpet and upholstery
  4. Clean flooring with wet mopping, WoodGlo Renew, or roto tile buffing depending on the floor material
  5. Dispose of all construction debris on-site according to municipal guidelines and regulations in a safe manner

Because these jobs can be so large and costly, it’s important that customers budget for them in their initial construction project plan. Customers are sometimes floored to learn the cost of their site’s post-construction cleanup and are too late in the game to make room in the budget for it. Instead, they choose to DIY the cleanup or, worse, forego it altogether. We never recommend this and we would rather see customers reach out for a quote during the planning stages of a construction project so they can budget accordingly.

Though professional cleanup services are costly, they are always one hundred percent worth it. Here are three reasons why:

  • A professional cleaning increases safety

With construction projects, there will inevitably be debris left behind. From sawdust to nails and broken glass to stray wires, these debris present dangers to both the building crew and those responsible for a DIY cleanup. Accidents during cleanup happen more often than you might think. Hiring a professional crew trained to deal with hazardous materials will ensure the safety of everyone involved. A restoration company is equipped with better equipment than a broom and a dustpan.

  • Professional cleaning ensures debris is properly disposed of

Most municipalities have special rules for the disposal of residential and commercial construction waste, like paint and other chemicals. In general, they must be separated, sorted and eventually delivered to a special facility for lawful disposal. It is important to work with a professional restoration company like or you could face a fine.

  • A professional cleaning promotes efficiency and timeliness

We estimate that a professional cleaning crew will likely be able to complete a post-construction cleanup job four times faster than a DIY-er. Professional crews come with the necessary equipment it takes to clean thoroughly and efficiently. A quick cleanup allows you to move on to the final stages of your construction project. Plus, calling in the professionals for a quick turnaround can mean all the difference for contractors whose agreements include penalties for going overtime on the project.

Here at ServiceMaster Restoration by Simons, we understand that every good construction project includes a professional and thorough post-construction cleanup. Our crews have decades of experience clearing construction job sites safely and quickly to ensure peace-of-mind for contractors, homeowners and business owners alike. For a professional quote, please give us a call as early as possible in your construction planning process. As always, your satisfaction is our number one priority!

ServiceMaster Restoration By Simons is an MBE/WBE certified firm and family-run company serving Chicago, Oak Park, River Forest, and the North Shore.  Recently, the company was awarded a variety of honors, including the ServiceMaster Achiever Award and outstanding service in disaster restoration by Build Magazine. ServiceMaster Restoration By Simons provides disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet Cleaning and Upholstery Cleaning to residential and commercial customers residing in Chicago, Oak Park-River Forest, and the North Shore.  For more information, give us a call at 773-376-1110 or visit servicemasterbysimons.com.

 

 

 

 

Residential Water Damage: What Do I Do If I Have a Sewer Back Up?

As the weather finally starts to warm up, the last thing you want to deal with is a sewer backup in your business. The unexpected event can cause a significant amount of stress on your company and ruin your business if not properly cared for — plus dealing with it prevents you from attending to your clients! If you ever experience a sewer backup, contact the professionals at ServiceMaster Restoration By Simons for quick and stress-free service. Not sure if you’re dealing with a sewer backup? Read below for more information. 

What should I do if my wood floors are wet: A ServiceMaster Restoration by Simons Ultimate Guide

Burning questions for homeowners with wooden floors: What should I do if my wood floors get wet? How do I prevent water damage to my wooden floors? We have you covered with the ServiceMaster Restoration by Simons Ultimate Guide to Wood Floor Water Damage Restoration in Chicago, IL. We are an IICRC Certified Advanced Drying Specialist and we KNOW water damage! Read on to find out how to safely and effectively dry your wooden floors.

3 Reasons Why Your Roof is Leaking

We’ve all been there: Looked up at the ceiling and noticed damp spots or streaks. Or, even worse, looked up to find water dripping down from these areas. The disheartening telltale signs that the roof is leaking. If your roof is leaking, one of these three culprits may be the reason. These are the most common causes of roof leaks we see among our customers.

Top 5 Causes of Water Damage in Your Home

Repairing water-damaged walls and floors is often a very expensive task. In fact, Water damage and freezing issues were the second most common reason for a homeowner’s insurance claim between 2013 and 2017 with an average payout per claim of $10,234.The good news is that water damage is often preventable when you are aware of the main culprits.

Top Tips for Preventing Basement Seepage

As winter weather becomes spring weather, do you know what basement seepage is and how it affects your home? ServiceMaster Restoration by Simons has you covered with top tips for preventing and dealing with basement seepage in your home.