The Importance of Storm “Four” Knowledge

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Throughout life, there are many things you plan for. You try to structure your education so you’ll have a fulfilling and well-paying job. You may plan for a vacation weeks or even months ahead. Maybe you designed the type of home you wanted, gathering blueprints, getting contractors lined up, choosing color swatches, etc.

But unfortunately, many of us don’t plan for disasters, natural or man-made. When they happen, people may say things like, “But I never saw it coming,” and “We didn’t have time to react.” Well, the time for action is long before a tragedy befalls you or your property!

The Chicagoland area is susceptible to a variety of storms – everything from blizzards to floods to tornados. So, what can you do? According to FEMA, there are four main ways to prepare for storms that you can and should undertake NOW:

Four Main Ways to Prepare For a Storm

1. Get Informed – Chicago has an emergency management office and a Red Cross Chapter. These organizations provide vital information concerning local emergency response arrangements, evacuation plans and emergency shelters. It’s also a good idea to invest in a NOAA Weather Radio that will alert you during any time of the day or night when possible destructive conditions materialize.

2. Make a Plan

  • Conduct a family meeting that will inform everyone what your emergency plans are.
  • Have an out-of-town contact that each one knows the number to. This is who you’ll call to inform where you are after a disaster strikes.
  • Teach your children how and when to call emergency numbers.
  • Have a prearranged location picked out as the place your family will meet in case you get separated from one another. Make sure everyone knows not only the best escape routes but the safe places to go inside your home if a tornado approaches.
  • Know how and when to turn off water, gas and electricity at the main switches or valves.
  • Have fire extinguishers ready and show everyone where they’re located and how to use them.
  • Inventory your possessions and keep that list along with important documents in a safe deposit box.
  • Keep your homeowners or renter’s insurance company’s telephone numbers readily available. (Also, be sure to keep ServiceMaster Disaster Restoration By Simons phone number close at hand!

3. Assemble a Kit – this is a collection of basic family needs you’ll need after a disaster. These should be stored in a portable container and enough to last you three days. It should include food, water, a battery powered radio, a flashlight, etc. You can find a full list of items for your survival kit at redcross.org

4. Maintain Your Plan – every six months, review your plans with your family, conduct evacuation drills and restock expiring food and perishables in your kit. Also, confirm your fire extinguisher is recharged and smoke alarm batteries are replaced.

 

Alan Lakein, an author on personal time management, once wrote, “Planning is bringing the future into the present so that you can do something about it now.” That’s very empowering when you think about it. It’s almost like time traveling without a DeLorean or having to mess with all that space-time continuum stuff. Planning ahead for emergencies can also bring you great peace of mind. Think of it as an insurance policy against future disasters without the pesky premiums.

If your Chicagoland home or business has been damaged by ANY type of storm or disaster, be sure to contact ServiceMaster Disaster Restoration By Simons immediately. They’re the trusted name that will return your property back to pre-loss conditions – FAST!

 

About ServiceMaster Restoration By Simons:

ServiceMaster Restoration By Simons, is a 2020 recipient of the Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the 2020 Skokie Business of the Year Award, Honorable Mention Category. ServiceMaster Restoration By Simons (MBE/WBE) is a family operated, IICRC & OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. We provide commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-376-1110 or visit www.servicemasterbysimons.com or info@servicemaster-rbs.com

How a Disaster May Add Value to Your Chicagoland Property

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Property damage from water, fire, mold, and storms can feel devastating. While experiencing a disaster, it’s hard to find an upside. But a disaster could increase your Chicagoland property value in the long run if you have the right homeowner’s coverage and restoration professionals working on the job. You see, when you file a homeowner’s claim, your contractor’s job is to get the home back to pre-loss condition. But oftentimes it turns out better, particularly if you live in an older home.

The Importance of Proper Restoration

When you experience damage to your home, it’s extremely important to have the loss inspected by ServiceMaster Restoration By Simons. Proper restoration is the key to not only maintaining the value of your home, but potentially increasing its value. If damage is left unattended or is incorrectly restored or repaired by DIY efforts or a cut-rate contractor, you run the risk of additional and significant damage in the long run.

Insurance Terms to Understand

“Pre-loss condition” is an important insurance term and concept. The definition is: the condition property was in the moment before a damage occurred. Assuming your loss is covered under your policy, your insurance will pay to bring your property back to its pre-loss condition with your deductible being your only out of pocket cost.

Besides pre-loss condition, you may also hear the term “comparable materials and quality” when dealing with your insurance company. So, this means that any irreparably damaged materials resulting from the loss will be exchanged with the same or similar material of equal quality. For example, if the laminate flooring in your kitchen gets destroyed, it’ll be replaced with laminate flooring of like quality, even if the same flooring no longer exists.

In a home that’s relatively new, you probably won’t see much of an increase in value. But in an older Chicago area home, the damage to your property may turn out to be advantageous when decades old flooring, cabinets, carpets, etc., are replaced with brand new furnishings.

When to Upgrade

One thing many homeowners aren’t aware of is that they can choose to make upgrades in the event of an insurance claim. So, if you were planning a remodel but hadn’t saved up for it yet, you may be able to afford it now. This is the time to turn your damage into your benefit. Did you know that your insurance company will still only pay for comparable materials and quality less your deductible, but they certainly won’t complain if you decide to spend extra money out of your pocket to upgrade those materials. In fact, they’re happy if you do as they’re now insuring a higher quality home, and that’s a good thing in their book.

What your insurance will cover

As an example of how this would work, let’s say your kitchen cabinets and laminate counter were ruined by water damage. Your insurance will pop for replacement cabinets and a counter of comparable materials and quality, but you’ve already been thinking about a kitchen remodel and have been saving for a future project. So, you can now combine the money you’ve been saving and the money the insurance is paying to upgrade to much higher quality materials for a significantly lower out-of-pocket cost. By doing this, you vastly improve your Chicagoland property value, especially when upgrading areas of your home like the kitchen or bathroom that can be expensive to remodel but are extremely attractive to buyers.*

Whether you upgrade or not, having your home restored professionally should be your highest priority. Doing so not only increases the value of your home but will also ensure the damage is completely repaired and won’t come back to haunt you in the future.

ServiceMaster Restoration By Simons is the Chicagoland company of choice for commercial and residential disaster restoration. Our expert staff handles large and small insurance losses and works closely with insurance adjusters, managers, building owners, developers, homeowners, and renters.

*Do not purposefully destroy areas of your home you want remodeled so you can save some money! Besides being unethical, your homeowner’s policy will not cover intentional acts in which you deliberately try to damage your property.

About ServiceMaster Restoration By Simons:

ServiceMaster Restoration By Simons, 2020 recipient of the Better Business Bureau’s Torch Award for Marketplace Ethics, and recipient of the Honorable Mentioned Award for 2020 Skokie Business of the Year. We are MBE/WBE certified, and family-operated.  We are an IICRC Certified and OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. ServiceMaster Restoration By Simons provides commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-376-1110 or visit www.servicemasterbysimons.com.

Biohazard Cleanup – What, When and Why?

What Does Biohazard Mean?

When you hear the word “Biohazard”, what comes to mind? You may think of situations like the current COVID-19 pandemic. However, biohazards also emanate from traumatic events where blood, human or animal residues, chemical spills, and more are involved.

Biohazard Scenarios:

  • Crime or homicide scenes
  • Suicide or death
  • Blood and bodily fluid residues
  • Hoarding scenes
  • Animal waste or remains
  • Chemical/drug hazards
  • Virus contamination

Biohazard cleanup involves cleaning, sanitizing, and deodorizing areas where such traumatic events have occurred. Cleanup after these events is a serious business that not just anyone can handle. So, the threats involved posed by bacteria, viruses, and infectious diseases can put your health and safety at risk. Oftentimes, these pathogens are invisible, making cleanup an even more difficult task for the inexperienced.

You may think that if the police are involved, someone else will clean up the aftereffects. But the state of Illinois isn’t responsible for cleaning up crime scenes. After police investigators collect evidence from the scene, it’s up to the property owner to hire a biohazard remediation company. In any case, a professional cleanup team can arrive onsite only after the police have gathered enough evidence related to the crime.

ServiceMaster Restoration By Simons is trained in the cleanup and remediation of all types of trauma situations. We have a team of highly professional experts in the Chicagoland area who have experience in these matters who follow proper training and safety procedures. We specialize in fast and thorough cleanup work to ensure the safety and security of everyone involved.

Does Biohazard Cleanup Require Certification?

To become a biohazard technician, obtaining certification is not required. However, the Occupational Safety and Health Administration (OSHA) does require biohazard technicians to properly wear personal protective equipment (PPE) when dealing with bloodborne pathogens, because every time technicians handle potentially hazardous materials they’re put at significant risk.

The ServiceMaster Restoration By Simons team employs state-of-the-art protective equipment, along with cleanup and COVID-19 disinfection processes that follow strict safety protocols outlined by OSHA and EPA. Furthermore, we provide up-to-date bioremediation training for technicians that includes best practices, proprietary methods, and safety compliance.

The ServiceMaster Restoration By Simons Biohazard Cleanup Process

  • We start cleanup efforts as quickly as possible.
  • We remove all potentially infectious materials from the site.
  • Hazardous medical waste is handled in compliance with OSHA regulations. It’s then processed and sent to a licensed hazardous medical waste incinerator.
  • Technicians remove porous materials like fabric and carpeting following industry standards and Illinois state regulations.
  • Non-hazardous materials are either removed or decontaminated and sanitized if they are considered salvageable.
  • After cleanup and sanitization, affected areas are deodorized, and walls and flooring may be sealed to cover any remaining stains from the incident.

As with any type of property damage, the professionals at ServiceMaster Restoration By Simons ensure that our actions don’t worsen the sense of loss of a property owner. We strive to be exceptionally sensitive to these situations by showing extra care and compassion and do our best to understand that those involved may be emotionally vulnerable, and so treat grieving family members and other loved ones with respect and empathy.

About ServiceMaster Restoration By Simons:

ServiceMaster Restoration By Simons, the 2020 recipient of the Better Business Bureau’s Torch Award for Marketplace Ethics, is MBE/WBE certified, and family-operated.  We are an IICRC Certified and OSHA Certified company serving Chicago, Oak Park, River Forest, and the North Shore. ServiceMaster Restoration By Simons provides commercial disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including COVID-19 Cleaning Services, Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet & Upholstery Cleaning to residential and commercial customers. For more information, call 773-376-1110 or visit www.servicemasterbysimons.com.

 

Is it OK to buy a home that has mold in it?

Buying a home with mold in it? Here’s what you need to know before you sign.

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After searching forever for that perfect Chicagoland home, you finally find the one of your dreams. But just before signing on the dotted line you discover one tiny issue — the home has mold in it. And thus, you ask yourself: is it OK to buy a home that has mold in it? 

The short answer is, it depends. Buying a home with mold might not be a bad idea if you’re willing to temper your expectations; but buying a home that has mold in it could be a terrible idea if you were hoping not to put any work into your new dwelling. Since mold is a type of fungus, it covers a wide variety (thousands, to be exact!) of species. In homes with mold, most of those species could possibly be represented — from the kind of mold that grows on bread and fruit to the kind that inhabits humid spaces. It’s the wide variety that makes buying a home with mold in it an ambiguous task — some types of mold are more toxic than others, and constant exposure to large quantities of mold may cause health problems such as breathing difficulties, coughing and worsening asthma. Brief exposure to nontoxic mold is unlikely to cause serious problems, but either way, you’ll need to get the mold removed from the home as soon as possible to be safe.

Before buying a home with mold, you should be sure to have it professionally inspected to identify the types and causes of the mold.  Insist that the inspection contains a contingency clause (which defines a condition or action that must be met for a real estate contract to become binding). Never take a seller’s or real estate agent’s word about the presence of mold. Even if you’re getting a steep discount, be sure to get an inspection, because the cost of removing mold from a house can put a large dent in your savings. If mold is exposed during the inspection, you have a bargaining chip. 

Finding out more information about the nature of the mold gives you a leg up in negotiations about the home. As you’re buying a home with mold, be sure to either:

  1. ask the seller to reduce the asking price
  2. ask the seller to fix the problem
  3. walk away from the deal

Sellers are required under Illinois state real estate disclosure rules to disclose if there’s an ongoing mold problem in the house or if it’s been previously flooded, but they don’t always do so. If they do not, the owner may be liable to you for failure to disclose. Buying a home that has mold in it could actually be an OK move if you’re willing to pay removal costs given that they do not outweigh the savings you generate using mold as a bargaining chip. (See this Nolo article for useful advice on determining who’s legally responsible for home defects and how to file a suit.)

If you do buy a house with mold and decide to tackle the cleanup yourself, here are a couple of sites the include advice on mold removal:

But the Illinois Department of Public Health points out that even dead mold can cause allergies, so simply killing the mold with bleach or other substances isn’t enough. The mold must be completely removed, and for that, specialized equipment is needed. So, unless you have considerable experience in cleaning mold, you would be better off contacting ServiceMaster Restoration By Simons. We specialize in mold removal — give us a call if you’re planning to buy a home that has mold in it!

There’s no right answer for whether it’s OK to buy a home with mold in the Chicagoland area. Your primary concerns should be your budget, your health and how soon you need to move in. For example, if you suffer from allergies and there’s a lot of mold in a home, it’s ill-advised to buy it if you need to move in right away. On the other hand, if you’ve got the time and money to get rid of the mold, purchasing a home with fungus growth in it could save you money, especially if your home is appraised lower because of the mold.

ServiceMaster Restoration By Simons is an MBE/WBE certified firm and family-run company serving Chicago, Oak Park/River Forest, and the North Shore.  ServiceMaster Restoration By Simons provides Disaster Restoration Services including  COVID-19 Cleaning Services, Water & Flood Damage Restoration, Fire & Smoke Damage Restoration,  Mold Remediation, and a wide range of interior specialty cleaning including Hoarder & Clutter Cleaning,  Post-Construction Cleaning,  Carpet Cleaning, and Upholstery Cleaning to residential and commercial customers. ServiceMaster Cleaning By Simons provides Specialty Cleaning Services For Chicago, Oak Park-River Forest, and the North Shore.  For more information, give us a call at 773-376-1110 or visit servicemasterbysimons.com.

Thinking about ignoring water damage in your home? Here’s what can happen if you do.

Thinking about ignoring water damage in your home? Here are seven disastrous effects of choosing not to get it cleaned up now.

ignoring water damage in your Chicagoland home i

If your Chicagoland property experiences some water damage but it’s small — then it’s no big deal, right? Wrong. Even though it’s only a little bit of water, ignoring water damage in your home can lead to massive structural damage in the long run. 

If you’re thinking about ignoring water damage that seems minor, keep in mind: water is known as the universal solvent for a good reason – because it dissolves more substances than any other liquid. That includes major structural parts of your home or business. And that’s just the tip of the iceberg. 

In other words, ignoring water damage could leave you and your Chicagoland home vulnerable to structure integrity breakdowns that cost far more money to fix than simple water cleanup. Not yet convinced? Here are seven things that can happen if you go on ignoring water damage in your home: 

  • Devalued Property

The signs of water damage are difficult to hide. They’ll usually reveal themselves to any appraiser even if you attempt to paint over the stains. Also, when water’s left untreated, a repellent smell can linger which will probably turn buyers away.  Your home is likely one of your biggest financial assets — if this isn’t enough to make you stop ignoring water damage, then we don’t know what is!

  • Structural Damage  

Structural damage occurs depending on the amount of water surrounding the affected area. Drywall begins to deteriorate and the subfloor can easily warp or even split, meaning you’ll end up replacing and restoring the affected areas. Even solid materials that foundations are made of, whether masonry, concrete or stone, can soak up small amounts of water through their cracks and pores. Unless these pockets of water are removed, they can create defects in the building foundation that eventually weaken the entire structure.

  • Mold

If you continue on ignoring water damage in your home, the liquid build up can cause mold to begin growing in as quickly as 48 hours. Once mold is present, it can be very difficult and expensive to treat and remove. Also, if mold is left untreated it can spread and can cause health effects.

  • Electrical Damage

Once electrical systems are damaged by moisture, wiring, outlets, and electrical boxes become unsafe to use until they’re professionally inspected. Electrical water damage usually occurs to kitchen appliances, washing machines, dryers, hot water tanks, furnaces, and low mounted electrical outlets.

  • Health Hazards 

A home or business exposed to contaminated water from drain backups and floodwaters are susceptible to harmful bacteria and other microbes. If not treated correctly, toxins will linger on your affected furniture, carpets, and inside your HVAC system long after the water has dried. Those bacteria and microbes can cause serious respiratory issues and other health issues.

  • Lost Personal Items 

The same water that causes structural damage can destroy many personal items including, photographs, books, electronics, and personal documents, among other items. However, if you quit ignoring water damage and instead, act quickly and call ServiceMaster Restoration By Simons — we can help save and restore many of your personal items.

  • And…Bugs!

Bugs love moisture and water damage creates the perfect breeding ground for mosquitoes, beetles, fleas, ticks, spiders, and more. And the hatching eggs and dying bugs will attract even more insects to the area as well as spread bacteria.

As you can see, when water damage occurs, immediate action is needed as it helps to minimize the damage and cleaning and restoration costs. This is why you should absolutely never plan on ignoring water damage — the best time to call in professionals for cleanup is immediately after you notice the problem! ServiceMaster Restoration By Simons is strategically positioned to quickly help you restore your Chicagoland home or business. We’re here to help you rectify water damage so you nerve have to experience the wrath of its dangerous impact!

ServiceMaster Restoration By Simons is an MBE/WBE certified firm and family-run company serving Chicago, Oak Park/River Forest, and the North Shore.  ServiceMaster Restoration By Simons provides Disaster Restoration Services including  COVID-19 Cleaning Services, Water & Flood Damage Restoration, Fire & Smoke Damage Restoration,  Mold Remediation, and a wide range of interior specialty cleaning including Hoarder & Clutter Cleaning,  Post-Construction Cleaning,  Carpet Cleaning, and Upholstery Cleaning to residential and commercial customers. ServiceMaster Cleaning By Simons provides Specialty Cleaning Services For Chicago, Oak Park-River Forest, and the North Shore.  For more information, give us a call at 773-376-1110 or visit servicemasterbysimons.com.

Seven Negative Effects of Water Damage in Your Home

n’t let stray water go unchecked and save time and money on restoration. Learn about these seven negative effects of water damage in your home.

Negative effects of water damage in the home

If you experience water damage in the Chicagoland area, it can be tempting to believe it’s no big deal. Afterall, it’s only water — right? Wrong. Gone unchecked, stray H20 can bring about the negative effects of water damage in your home. 

One of the reasons why water damage in your home is so harmful is because water is known as the universal solvent — it dissolves more substances than any other liquid. And in your home, it can dissolve major structural parts and leave behind some really terrible effects of water damage. Here are seven of the most common negative effects of water damage in your home:

Devalued Property

The signs of water damage are difficult to hide. They’ll usually reveal themselves to any appraiser even if you attempt to patch affected areas or paint over the stains. Also, when water’s left untreated, a repellent smell can linger which will probably turn buyers away. 

Structural Damage  

Structural damage occurs depending on the amount of water surrounding the affected area. Drywall begins to deteriorate and the subfloor can easily warp or even split, meaning you’ll end up replacing and restoring the affected areas. Even solid materials that foundations are made of, whether masonry, concrete or stone, can soak up small amounts of water through their cracks and pores. Unless these pockets of water are removed, they can create defects in the building foundation that eventually weaken the entire structure.

Mold

If you’ve ever owned a home and experienced leaking or flooding, you already know that one of the worst effects of water damage is the growth of mold afterwards. Any presence of water with the right temperature can cause mold to begin growing in as quickly as 48 hours. Once mold is present, it can be very difficult and expensive to treat and remove. Also, if mold is left untreated it can spread and can cause adverse health effects. 

Electrical Damage

Once electrical systems are damaged by moisture, wiring, outlets, and electrical boxes become unsafe to use until they’re professionally inspected. Electrical water damage usually occurs to kitchen appliances, washing machines, dryers, hot water tanks, furnaces, and low mounted electrical outlets.

Health Hazards 

A home or business exposed to floodwaters are susceptible to harmful bacteria and other microbes. If not treated correctly, toxins will linger on your affected furniture, carpets, and inside your HVAC system long after the water has dried. Those bacteria and microbes can cause serious respiratory issues and other health issues. 

Damaged Personal Items 

The same water that causes structural damage can quickly destroy many personal items including photographs, books, electronics, and personal documents, among other items. However, if you act quickly and call in a water damage expert, you may be able to reverse this negative effect of water damage and save many of your personal items.

And…Bugs!

Bugs love moisture and water damaged areas of your home create the perfect breeding ground for mosquitoes, beetles, fleas, ticks, spiders and more. And, even worse, the hatching eggs and dying bugs will attract even more insects to the area. This is why bacteria is known as one of the worst effects of water damage in your home. 

As you can see, when water damage occurs in your home, immediate action is needed. That way, you can mitigate the negative effects of water damage and minimize cleaning and restoration costs. ServiceMaster Restoration By Simons is strategically positioned to respond quickly to any emergency, large or small. Don’t hesitate to call us when you don’t know what to do next: we’re here to help you clean up water damage and get your property back in top shape.

ServiceMaster Restoration By Simons is an MBE/WBE certified firm and family-run company serving Chicago, Oak Park/River Forest, and the North Shore.  ServiceMaster Restoration By Simons provides Disaster Restoration Services including  COVID-19 Cleaning Services, Water & Flood Damage Restoration, Fire & Smoke Damage Restoration,  Mold Remediation, and a wide range of interior specialty cleaning including Hoarder & Clutter Cleaning,  Post-Construction Cleaning,  Carpet Cleaning, and Upholstery Cleaning to residential and commercial customers. ServiceMaster Cleaning By Simons provides Specialty Cleaning Services For Chicago, Oak Park-River Forest, and the North Shore.  For more information, give us a call at 773-376-1110 or visit servicemasterbysimons.com.

How Hidden Water Can Damage Your Home

Do you know where hidden water could be lurking in your home? Learn how to find it fast and mitigate the water damage it can cause.

hidden water can damage your home

Have you ever witnessed the disappearing water trick, where a magician causes water poured into a cup to magically vanish, as if into thin air? (Spoiler alert: sodium polyacrylate, the stuff in disposable diapers, is first put in the bottom of the cup to soak up the water!)

But water will disappear even without any “magic” involved. It’s very adept at hiding and can be exceedingly difficult to find. In fact, it sometimes hides so effectively that it can’t be detected unless special meters that sense the presence of water are used. Why is this important to know? Because even though water is essential for life, it’s also one of nature’s most destructive elements. Water damage is no joke and can seriously affect the structure of your Chicagoland area home. Read on to learn how hidden water can damage your home. 

Where Can You Find Hidden Water in Your Home?

Water can be elusive because of the way that it moves. It spreads out like the letter “T” – moving out and downward from its source. Even if water looks to be sitting still, it really isn’t. Gravity continues to pull it down into the surface of the material it’s resting on. And as it moves, it spreads and soaks into whatever porous materials it comes into contact with. And after spreading out and down, it has another trick up its sleeve: It can also move upward. For example, because of capillary action in porous materials, water sitting at the base of drywall can wick up the wall at a rate of one inch per hour during a 24-hour period!

Because of water’s sneaky ways and the multiple causes for its infiltration in your home, you can find it hidden in a variety of places in the home. For example, water hides behind insulation, inside electrical boxes and outlets, behind walls and cabinets and in subfloors. Even if a surface feels dry, there may still be moisture hiding underneath or inside of it. What this can mean for your home or business is that secondary damage like mold or warping can occur. It can even ruin expensive hardwood floors. Of course, where water hides it also causes damage in your home. That’s why it’s important to act fast when you do find it. 

What Should You Do?

Water damage is a serious issue in most older Chicagoland homes. So, when you find water hidden in your home, don’t delay! The longer water is left sitting in your home, the more damage it creates. Hesitating to acknowledge the problem also increases the drying time, adding to the costs of remediation. 

When you find water hidden in your home, don’t DIY the cleanup. Instead, make sure you call in the professionals — or else you’ll risk not actually mitigating the water damage. The water damage restoration professionals at ServiceMaster Restoration By Simons  have been trusted by Chicagoland residents for over 65 years, and we have a track record of performing safe and effective water damage cleanup

We’ll be able to sniff out hidden water in your home with specialized moisture meters and thermal imaging cameras. With this equipment, we’ll be able to locate the confines of the affected area and show you the scope of the damage. Then our techs will go to work removing and drying up the moisture to ensure that no further damage occurs, bringing your property back to pre-loss condition.

Locating and cleaning hidden water in your home is no tall task for our crew. Water damage cannot hide from us! Check out our water damage restoration services, or call today to learn more.

ServiceMaster Restoration By Simons is an MBE/WBE certified firm and family-run company serving Chicago, Oak Park/River Forest, and the North Shore.  ServiceMaster Restoration By Simons provides Disaster Restoration Services including  COVID-19 Cleaning Services, Water & Flood Damage Restoration, Fire & Smoke Damage Restoration,  Mold Remediation, and a wide range of interior specialty cleaning including Hoarder & Clutter Cleaning,  Post-Construction Cleaning,  Carpet Cleaning, and Upholstery Cleaning to residential and commercial customers. ServiceMaster Cleaning By Simons provides Specialty Cleaning Services For Chicago, Oak Park-River Forest, and the North Shore.  For more information, give us a call at 773-376-1110 or visit servicemasterbysimons.com.

Residential Water Damage: What Do I Do If I’ve Got a Faulty Water Line?

Faulty Water Supply Line - Water Damage Restoration - ServiceMaster Restoration By Simons - Chicago - Oak Park - River Forest - North Shore IL

Faulty Water Supply Lines – Stabilization & Recovery – Residential Water Damage – ServiceMaster Restoration By Simons – Chicago

 

ServiceMaster Restoration By Simons, Chicagoland’s Trusted Name In Water Damage Restoration and Fire Damage Restoration, has compiled this checklist of things that you can do to help stabilize your property after the discovery of a Faulty Water Supply Line.

 

 

I’ve got a faulty water line! Now what?

 

Even though it is now spring, it looks like the chilly weather might be sticking around in Chicago for a little while longer. As the frost from the latest storms melts and soil surrounding your property corrodes, it is possible that holes or cracks may develop in your water main. If left untreated, these cracks and holes can cause extensive damage in office buildings, churches, schools, multi-family residential buildings, and standard homes, leaving property owners inconvenienced and with a hazard on their hands.

 

Why should I care about my waterline?

 

On another property, the main water line is the primary pipe that brings water into the building. This pipe is typically located underground and connects your property to your community’s water source. Your water line is not the same as your private sewer lateral, which removes used water and sewage from your property. Since water lines remain underground and under constant pressure, it is easy for them to break and cause water to flow to surface levels. Though this may seem like something fairly easy to deal with, faulty water lines can lead to contaminated water entering your property, presenting significant health hazards to those in the building.

 

What steps should I take if my waterline is faulty?

 

When you discover or even suspect that your water line is faulty, it’s crucial that you shut off all appliances in the building and avoid drinking or using tap water. There should almost always be a shutoff valve somewhere on the property that will allow you to cut off the flow of water through the primary pipe in the event of an emergency or it is being faulty. Sometimes your public utility service will shut off the water before you even notice there is a problem, but if this does not occur you can always find the property-owner shutoff valve and turn off the water yourself. You will need a water meter key to do this. After you manage to get the water to stop flowing, be sure to call a plumber ASAP so they can fix the problem before the water starts to damage your property beyond repair.

 

Why Choose ServiceMaster Restoration By Simons?

 

As an IICRC Certified Firm, ServiceMaster Restoration By Simons follows IICRC S500 Standards for professional water damage restoration. Our IICRC certified technicians will assess the water damage on-site and determine the best course of action to restore your damaged property. For example, clean water damage from a faulty water line pipe on your property is considerably different than water damage from a sewer backup. As leading experts in the field, we will quickly determine the best course of action so your family or business can get back to normal as soon as possible.

 

The different water damage restoration services we perform include:

 

 

What is our Water Damage Restoration process for a  faulty water line?

 

Upon ServiceMaster Restoration By Simons’s arrival to your property, our trained IICRC Certified project manager will begin the assessment of any damage and will plan the mitigation of the water’s damage to the property.

 

Some of the faulty water line assessments we perform include:

 

  • Identifying the specific location of the waterline and the subsequent water damage to your property.
  • Determining the water’s path throughout the property using thermal imaging equipment.
  • Determining areas in the property affected by the water damage, such as ceilings, walls, flooring, fixtures, and mechanical damage.
  • Determining the best plan of attack. We will determine the best way to dry your property and what equipment we’ll use to do it.

 

D.I.Y. – Can I handle cleaning up any water damage or faulty water lines myself?

 

Simple drying techniques are often not enough when drying water in the aftermath of a leak, spill or flood. Carpets, walls, paneling, baseboards, and floor coverings are porous, which means extensive water damage cleaning is required. Surface cleaning only removes visible contamination, but microorganisms are often left behind, which can potentially cause health problems, unpleasant odors or, worst of all, mold growth! All surfaces affected by water damage must be thoroughly cleaned, dried, disinfected and deodorized by a trained professional like the ones at ServiceMaster Restoration By Simons in order to properly eliminate disease-causing bacteria, fungi, and viruses.

 

What are the 3 basic categories of water found when water damage strikes?

 

Category 1: Known as “clean water,” this type of water originates from a sanitary source and poses no substantial risk from dermal exposure, ingestion, or inhalation. However, it may not always remain clean after it comes into contact with other surfaces or materials. Some examples of “clean water” are broken water supply lines, tub or sink overflows or appliance malfunctions that involve water supply lines.

Category 2: Known as “grey water,” this type of water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Examples of this category of water include toilet bowls filled with urine (but no feces), sump pump failures, seepage due to hydrostatic failure, and water discharge from dishwashers or washing machines.

Category 3: Known as “black water,” this water is grossly contaminated and may contain pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. A sewage back-up will typically include category 3 water. Other examples of this type of are toilet bowl water (with feces), sewer back-up, seawater, rising water from rivers or streams, ground surface water or standing water.

 

What kind of equipment will we use?

 

ServiceMaster Restoration By Simons uses state-of-the-art equipment and technology to get your properties’ structure dry. Our advanced technology is necessary for the efficacy and efficiency of the drying and restoration process of your property.

 

Some of the equipment used for structural drying includes:

 

  • Dehumidifiers
  • Air Movers
  • Negative Air Fans
  • Thermal Imaging Cameras
  • Moisture Meters
  • Wood Floor Drying Systems
  • Desiccants
  • Anti-Microbial Solutions
  • Truck-mounted Water Extraction Units
  • Portable Water Extraction Units

 

How much does water damage clean-up cost?

 

The average cost of drying out your property, performing restoration services from a “clean” water leak (not grey or black water) can be costly and average anywhere between $3,000 and up. Reconstruction work to correct the damage done to areas like drywall, baseboards, paneling, carpeting, and padding range from $5,000 and up, depending on the size of the affected area.

 

Will ServiceMaster Restoration By Simons guide me through the insurance process?

 

As a QRV or Quality Restoration Vendor, ServiceMaster Restoration By Simons is part of the elite group of national ServiceMaster franchises chosen to take part in the national contract agreements with most major insurance companies. Some of the insurance companies we work directly with include State Farm, Allstate, Liberty Mutual, Hanover, Chubb, Asco, Progressive, Travelers, USAA, Farmers, Nationwide, AIC, Zurich, American Family, and Erie, among others. That means that we prescribe to the strict guidelines and to the required estimating software administered by these insurance companies and provide a direct pipeline to your insurance company. It also means that you don’t have to be the middle person in the process. We work and communicate directly with your insurance provider to ensure your property is properly restored after water damage, bringing your home or property back to its pre-loss conditions.

 

ServiceMaster Restoration By Simons is an MBE/WBE certified firm and family-run company serving Chicago, Oak Park, River Forest, and the North Shore.  ServiceMaster Restoration By Simons provides disaster restoration services including Water & Flood Damage Restoration,  Fire & Smoke Damage Restoration,  Mold Remediation and a wide range of interior specialty cleaning including Hoarder & Clutter Cleaning,  Post-Construction Cleaning, Carpet Cleaning and Upholstery Cleaning to residential and commercial customers residing in Chicago, Oak Park-River Forest, and the North Shore.  For more information, give us a call at 773-376-1110 or visit servicemasterbysimons.com.

 

 

Nasutsa Mabwa
Nasutsa Mabwa
Nasutsa Mabwa is President of ServiceMaster Restoration By Simons, an MBE/WBE City of Chicago and State of Illinois certified firm. She is a 2018 Chicago Business Journal Influential Women in Business Honoree, a member of Crain’s Chicago Business 40 under 40 and a 2018 ServiceMaster(c) Achiever Award recipient. She serves on the board for the Civic Federation, sits on the Board of Directors-Executive Committee of the Evanston Chamber of Commerce, and the serves on Advisory Board for Roosevelt University’s Marshall Bennett Institute of Real Estate. She is IICRC certified for WRT & FSRT.

Does Your Building Project Budget for Post Construction Cleaning Costs? Here’s Why It Should.

If you’re planning a residential or commercial construction project and you’re not already thinking about a plan for clean up afterwards, you should be. The professionals at ServiceMaster Restoration by Simons have decades of experience in cleaning up after construction projects. You’d be surprised how often we find that customers have forgotten to budget for or schedule a post-construction cleaning until the very last minute.

Post-Construction Cleaning Chicago - Oak Park - River Forest - North Shore Illinois - ServiceMaster Restoration By Simons - ServiceMaster Cleaning By Simons

Budgeting For Post Construction Cleaning Costs – ServiceMaster Restoration By Simons Chicago – Oak Park/River Forest – North Shore IL

 

If you’re planning a residential or commercial construction project in Chicago, Oak Park/River Forest, or the North Shore, and you’re not already thinking about a plan for clean up afterward, you should be. The professionals at ServiceMaster Restoration by Simons have decades of experience in cleaning up after construction projects. You’d be surprised how often we find that customers have forgotten to budget for or schedule a Post Construction Cleaning until the very last minute.

The problem is, customers, don’t realize that post-construction cleaning is an important part of any building project. They don’t understand that Post Construction Cleaning is some of the most important projects a restoration company will take on. These kinds of jobs usually require a company’s entire crew to be onsite for anywhere between a few days to a whole week depending on whether it is a residential or commercial project.

We like to make sure that customers understand the level of care and commitment that goes into each of our post-construction cleaning projects. The professionals at ServiceMaster Restoration By Simons are IICRC Certified and well-trained in providing unrivaled and thorough post-construction cleaning. We use products and equipment that meet the highest standards to remove all dust and debris properly. Some of the post-construction cleanup services we offer the Chicagoland area include:

  • Dusting air diffusers
  • Cleaning light fixtures within the construction area
  • Cleaning restroom fixtures
  • Wall washing or spot cleaning walls
  • Ceiling washing
  • Cleaning interior windows
  • HEPA Vacuuming
  • Cleaning carpet areas
  • Damp mopping hard-surface floors
  • Renewing hardwood floors
  • Roto buffing ceramic tile or linoleum

For larger jobs that need further cleaning after construction work has cleared, we often bundle the cleanup with these services:

Our process is one that maximizes efficiency while still delivering the highest level of service. Ideally, our process begins well before the construction project occurs — when a customer reaches out proactively for a quote. No worries if you’re one of the many who let post-construction fall by the wayside during the planning stages; if we can accommodate your dates, we will absolutely still offer quotes to contractors and homeowners who reach out during the construction project. After our professional quote is approved and we are hired for a Post Construction Cleaning, we begin to formulate a scope based on the job’s specific needs and we gather up the necessary personnel and equipment.

Sometimes, we are asked to begin our on-site cleaning for a mid-way cleaning while construction is still taking place. This is helpful for large construction projects that generate so much debris that it creates an unsafe environment and poor air quality for workers. We are available to come in and clean periodically during construction so that waste and dust are properly removed and workers can continue building and renovating on schedule.

Most of the time, though, our on-site cleaning starts immediately after construction concludes. We have two primary objectives during our cleanup: The first, to eradicate and control the dust generated by sanding and plastering before it ends up in the air ducts; and the second, to remove all dust and debris in a timely manner to restore safety to the job site. We do this in five steps:

  1. Schedule air duct cleaning
  2. Wipe down all hard surfaces, nooks and crannies, furniture, and items in renovation space
  3. HEPA vacuum carpet and upholstery
  4. Clean flooring with wet mopping, WoodGlo Renew, or roto tile buffing depending on the floor material
  5. Dispose of all construction debris on-site according to municipal guidelines and regulations in a safe manner

Because these jobs can be so large and costly, it’s important that customers budget for them in their initial construction project plan. Customers are sometimes floored to learn the cost of their site’s post-construction cleanup and are too late in the game to make room in the budget for it. Instead, they choose to DIY the cleanup or, worse, forego it altogether. We never recommend this and we would rather see customers reach out for a quote during the planning stages of a construction project so they can budget accordingly.

Though professional cleanup services are costly, they are always one hundred percent worth it. Here are three reasons why:

  • A professional cleaning increases safety

With construction projects, there will inevitably be debris left behind. From sawdust to nails and broken glass to stray wires, these debris present dangers to both the building crew and those responsible for a DIY cleanup. Accidents during cleanup happen more often than you might think. Hiring a professional crew trained to deal with hazardous materials will ensure the safety of everyone involved. A restoration company is equipped with better equipment than a broom and a dustpan.

  • Professional cleaning ensures debris is properly disposed of

Most municipalities have special rules for the disposal of residential and commercial construction waste, like paint and other chemicals. In general, they must be separated, sorted and eventually delivered to a special facility for lawful disposal. It is important to work with a professional restoration company like or you could face a fine.

  • A professional cleaning promotes efficiency and timeliness

We estimate that a professional cleaning crew will likely be able to complete a post-construction cleanup job four times faster than a DIY-er. Professional crews come with the necessary equipment it takes to clean thoroughly and efficiently. A quick cleanup allows you to move on to the final stages of your construction project. Plus, calling in the professionals for a quick turnaround can mean all the difference for contractors whose agreements include penalties for going overtime on the project.

Here at ServiceMaster Restoration by Simons, we understand that every good construction project includes a professional and thorough post-construction cleanup. Our crews have decades of experience clearing construction job sites safely and quickly to ensure peace-of-mind for contractors, homeowners and business owners alike. For a professional quote, please give us a call as early as possible in your construction planning process. As always, your satisfaction is our number one priority!

ServiceMaster Restoration By Simons is an MBE/WBE certified firm and family-run company serving Chicago, Oak Park, River Forest, and the North Shore.  Recently, the company was awarded a variety of honors, including the ServiceMaster Achiever Award and outstanding service in disaster restoration by Build Magazine. ServiceMaster Restoration By Simons provides disaster restoration services including Water & Flood Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation and a wide range of interior specialty cleaning including Hoarder & Clutter Cleaning, Post-Construction Cleaning, Carpet Cleaning and Upholstery Cleaning to residential and commercial customers residing in Chicago, Oak Park-River Forest, and the North Shore.  For more information, give us a call at 773-376-1110 or visit servicemasterbysimons.com.