
Hoarder Cleanup Training with Expert Matt Paxton

Nasutsa Mabwa
May 16, 2014Hoarding and Hoarder Cleanup in Evanston and Chicago, IL by ServiceMaster Restoration by Simons
Back in October,
ServiceMaster Restoration by Simons
announced that the ServiceMaster Restore® team would be joining forces with A&E's Hoarders helper, Matt Paxton. Since then, Paxton has been working tirelessly with franchise after franchise to provide
hoarder cleanup training
to employees of the franchise. With the support of the entire ServiceMaster Restore franchise, and now support from the leading expert Paxton, there's no clearer choice for a
hoarder cleanup service in Evanston, IL.
Call
ServiceMaster Restoration by Simons
today.
Hoarding is more than just a cleanup service. Unlike
fire restoration
,
water damage repair,
or routine
carpet cleaning
,
hoarder cleanup
is a delicate procedure that has emotions involved with the process.
Hoarding
is characterized by having difficulty discarding things that may appear to have no value from an outside perspective. This can sometimes lead to unclean and unsafe living conditions for the person suffering from the disorder.
Paxton is now working to provide the proper training for each ServiceMaster franchise that offers
hoarder cleanup services
. With approximately 50 hours being put into training, Paxton and ServiceMaster are creating a dream team, with ServiceMaster providing the professional equipment and central locations, and Paxton providing the emotional training and support to deal with this delicate cleaning service.
Though training of the entire franchise is scheduled to take about 4 years total, everyone is extremely excited about the partnership. With the help of the show, Paxton was receiving thousands of leads per year, with the ability and resources to only help about 50 of those customers. ServiceMaster will help provide the resources and manpower to assist serving more of these leads.
Chicago's
ServiceMaster Restoration by Simons
is one of the more centrally located ServiceMaster locations, and is next on the docket for training. For
hoarder cleanup assistance in Chicago, IL
, call us. We've got the training, the resources, and the professional support to help you or your loved one regain their life from this disorder.
Nasutsa Mabwa is the CEO of ServiceMaster Restoration By Simons, a nationally recognized, award-winning disaster restoration firm serving Cook, DuPage, and Lake Counties. Under her leadership, the company has become one of Chicagoland’s most trusted providers of water and flood damage restoration, fire and smoke damage cleanup, mold remediation, and specialty cleaning services for both residential and commercial clients.
A respected business and civic leader, Nasutsa has received numerous honors for her contributions to the industry and her community. Her accolades include:
- Inc. 5000 Fastest Growing Companies - 2025 recipient
- Top 100 Women to KNOW in America (2024) by KNOW Women & JPMorgan Chase
- Crain’s Chicago Business 40 Under 40
- SB100 Best of Small Business Award
- 2020 BBB Torch Award for Marketplace Ethics
- Stevie® Award for Female Entrepreneur of the Year
- 2020 Daily Herald Business Ledger C-Suite Award
- 2018 ServiceMaster® Achiever Award
She is IICRC-certified in both Water Damage Restoration (WRT) and Fire & Smoke Restoration (FSRT), combining technical expertise with visionary leadership. Nasutsa holds a Master’s in Urban Planning & Policy from the University of Illinois at Chicago and an MBA in Real Estate Development from Roosevelt University.
Beyond her business achievements, Nasutsa is an active community advocate. She is a Board Member of the Civic Federation, an Advisory Board Member, and Past President of the Executive Committee for the Evanston Chamber of Commerce. She is also a long-standing member of the Women Presidents Organization (WPO).
She is the co-author of RESTORE: A Complete Guide to Protecting Your Home As Your Most Valuable Asset, an essential guidebook for homeowners navigating the challenges of water and fire disasters.
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