
Hoarder Cleanup in the Greater Chicago Area

Nasutsa Mabwa
April 15, 2015In recent years, television shows on hoarding have brought the disorder into the public spotlight. Hoarding is defined as the compulsive buying, acquiring, searching for and saving of items that have little or no value, according to the Anxiety and Depression Association of America. The disorder, which ranges from mild to severe, often creates such cramped living conditions that homes may be filled to capacity, with only narrow pathways winding through stacks of clutter. The emotional connection is what makes
hoarder cleanup in Chicago
such a specialized service.
It is unclear what causes hoarding disorder, however, genetics, brain chemistry and stressful life events are being studied as possible causes, according to the Mayo Clinic. Signs of a hoarding disorder may include many or all of the following:
• Living in unsanitary conditions
• Being unable to use rooms for their intended purpose because they are too cluttered
• Letting food or trash build up to unusually excessive, unsanitary levels
• Moving items from one pile to another, without discarding anything
• Limiting social interactions due to shame or embarrassment
• Blocking access to the home
• Housing a large number of pets and not cleaning up after them
If you, a loved one, neighbor or tenant are among the estimated 3% to 5% of the U.S. population who suffers from a hoarding disorder, you can turn to Chicago’s ServiceMaster Restoration by Simons for help. We have the expertise, tools and equipment to give you a fresh start by getting your home cleaned up!
Our technicians have extensive experience in providing respectful, professional and prompt cleaning services to folks who suffer from hoarding disorder, while restoring their property to a safe and healthy condition. These services include the following:
• Removing all “tagged” items.
• Hauling of appliances, furniture and other heavy items.
• Thorough cleaning of the home, including all bathrooms and kitchen.
• Making arrangements to have appliances, furniture and other items donated to a local thrift store or charity.
In addition to the above tasks, we also offer full repair, reconstruction and paint packages upon request.
At ServiceMaster Restoration by Simons
, we’ll work with you to bring a sense of order and peace back to your life or the life of a loved one. Please call us today at 773-376-1110.
Nasutsa Mabwa is the CEO of ServiceMaster Restoration By Simons, a nationally recognized, award-winning disaster restoration firm serving Cook, DuPage, and Lake Counties. Under her leadership, the company has become one of Chicagoland’s most trusted providers of water and flood damage restoration, fire and smoke damage cleanup, mold remediation, and specialty cleaning services for both residential and commercial clients.
A respected business and civic leader, Nasutsa has received numerous honors for her contributions to the industry and her community. Her accolades include:
- Inc. 5000 Fastest Growing Companies - 2025 recipient
- Top 100 Women to KNOW in America (2024) by KNOW Women & JPMorgan Chase
- Crain’s Chicago Business 40 Under 40
- SB100 Best of Small Business Award
- 2020 BBB Torch Award for Marketplace Ethics
- Stevie® Award for Female Entrepreneur of the Year
- 2020 Daily Herald Business Ledger C-Suite Award
- 2018 ServiceMaster® Achiever Award
She is IICRC-certified in both Water Damage Restoration (WRT) and Fire & Smoke Restoration (FSRT), combining technical expertise with visionary leadership. Nasutsa holds a Master’s in Urban Planning & Policy from the University of Illinois at Chicago and an MBA in Real Estate Development from Roosevelt University.
Beyond her business achievements, Nasutsa is an active community advocate. She is a Board Member of the Civic Federation, an Advisory Board Member, and Past President of the Executive Committee for the Evanston Chamber of Commerce. She is also a long-standing member of the Women Presidents Organization (WPO).
She is the co-author of RESTORE: A Complete Guide to Protecting Your Home As Your Most Valuable Asset, an essential guidebook for homeowners navigating the challenges of water and fire disasters.
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